Patent
Electronic identification, location tracking, communication and notification system with beacon clustering
Michael Kusens
- 06 Aug 2016
15
TL;DR: In this article, a system and method for identifying a customer's location at a business and providing notification to a company representative upon arrival of the customer at the business location is presented.
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Abstract: A system and method for identifying a customer's location at a business and provide notification to a company representative upon arrival of the customer at the business location. Real-time location determinations for the customer and customer location tracking can be provided. One or more wireless beacons communicate with the customer's electronic device. The beacons provide the system with real-time data about the customer's whereabouts, allowing for the confirmation and tracking of the customer at the location. A first non-limiting example of use, include a company that provides food and beverage allowing the customer to place an order for food and beverages on their electronic device and having the order delivered to the person at their current location as determined by the system. Another non-limiting example includes a company using the notification system to have assigned staff members notified of the customer's arrival.
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