Book Chapter10.1007/978-3-540-85204-9_12
Capability Maturity Framework for eGovernment: A Multi-dimensional Model and Assessing Tool
Marcelo Iribarren,Gastón Concha,Gonzalo Valdés,Mauricio Solar,María T. Villarroel,Patricio Gutiérrez,Álvaro Vásquez +6 more
- 31 Aug 2008
- pp 136-147
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TL;DR: An IT-based, eGov-centered and capability-driven model for assessing e-government capabilities and maturity of public agencies is described, strongly supported by the international experience and best practices for IT management.
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Abstract: This article describes an IT-based, eGov-centered and capability-driven model for assessing e-government capabilities and maturity of public agencies It is the result of an initiative of the Chilean government to reinforce its e-government strategy The proposed model, called eGov-MM (e-Government Maturity Model), has three dimensions (a cube) supporting business processes: information criteria, IT resources, and leverage domains Changing the traditional and exclusive focus on IT, four Leverage Domains are defined: e-Strategy, IT Governance, Process Management, and People and Organization Capabilities The Leverage Domains generate a hierarchical structure with a second level named Key Domain Areas These areas should be measurable and controllable, so they are related to a third hierarchical level, called Critical Variables, allowing the model's elements to be assessed qualitatively and quantitatively The capability and maturity of these variables associated with the intersection with the other two axes of the cube establish five levels of capability The proposed model is strongly supported by the international experience and best practices for IT management and has already been field tested
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Karen Layne,Jungwoo Lee +1 more
TL;DR: Different stages of e-government development are described and a ‘stages of growth’ model for fully functional e-Government is proposed, which outlines the multi-perspective transformation within government structures and functions as they make transitions to e- government through each stage.
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A comprehensive framework for the assessment of eGovernment projects
José Esteves,Rhoda C. Joseph +1 more
TL;DR: A three-dimensional framework for the assessment of eGovernment initiatives is examined, which identifies the value of the eGovernment project post-implementation and three dimensions are eGovernment maturity level, stakeholders, and assessment levels.
222
IT Governance on One Page
Peter Weill,Jeanne W. Ross +1 more
TL;DR: In this paper, the authors present an assessment and a one-page framework to help firms design and communicate IT governance, which is the process by which firms align IT actions with their performance goals and assign accountability for those actions and their outcomes.
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•Journal Article
Digital capability assessment for egovernment : A multi-dimensional approach
TL;DR: The theoretical rationale for the design of the toolkits, methods for their use, and implications for use in practice are described, along with examples from versions developed forUse in justice information integration projects and state-level digital preservation planning in the US.
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