Managing the change plays the most important role in any IT business organization. Managing changes is important for strategic components of the existing IT service. One of such strategic components is the alteration of the Middleware system in the IPTV service of the Telecom Operator. The Middleware system is a central system which controls all other IPTV systems of the Telecom Operator: Video on Demand system, Encrypting system, Headend system, Monitoring system and Database system. That is why, before we uninstall the old and install the new Middleware system we require a set of activities which have to be clearly stated. The reason for swapping the Middleware system can be the common problems and also the inefficiency in the function of the old system. This document describes the steps which need to be implemented in the process of changing the Middleware system in the IPTV system of BH Telecom, the leading Telecom Operator in Bosnia and Herzegovina. The result of the work should be a reflection upon the improvements of the quality parameters of the IPTV system of BH Telecom which are a contribution of the newly implemented Middleware system, which is as a final result going to lead to a increase of users and profit income. This work represents the continuation of the investigation in BH telecom which are conducted with a goal to improve the management over the IT servers.

/pdf/changing-the-middleware-system-for-iptv-services-telecom-3nbt3neok4.pdf

Changing the Middleware System for IPTV Services Telecom Operators Based on the Methodology of the Change Management Process

Middleware Architecture of Hybrid Digital Cable Receiver for Cable Broadcast and IPTV Service based on OCAP

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Middleware Architecture of Hybrid Digital Cable Receiver for Cable Broadcast and IPTV Service based on OCAP