Topic
Shadow IT
About: Shadow IT is a research topic. Over the lifetime, 99 publications have been published within this topic receiving 1286 citations. The topic is also known as: shadow information technology.
Papers
Proceedings Article•
11 Jun 2012TL;DR: This work employs a triangulation approach using three independent data sources to address the phenomenon of user-driven fulfilment of requirements called Shadow IT, suggesting that practitioners follow three different ITG approaches to SIT based on their business or IT strategy.
Abstract: Information Systems (IS) researchers traditionally have the assumption that Information Technology (IT) innovations are conceived within the IT department. Developments like ubiquitous computing, web services and the emerging culture of digital natives challenge this foundational assumption as they enable individuals to implement their own IT innovations quickly. Placing such empowered individuals into a strictly regulated IT environment will drive them away from the IT department and towards their own IT solutions and inevitably to non-compliance. Such user- or business-driven solutions are not necessarily the result of strict policies or limited user rights but may be caused by the inability of the IT department to fulfil business needs. The phenomenon of user-driven fulfilment of requirements is called Shadow IT (SIT). While receiving very limited scholarly attention, SIT is a widespread challenge amongst IT departments. We employ a triangulation approach using three independent data sources to address this phenomenon within the three domains of IS research, IS Security (ISsec), IT Governance (ITG) and Business IT Alignment (BITA). Our findings suggest that practitioners follow three different ITG approaches to SIT based on their business or IT strategy: IT-control, user-oriented and user-driven.
140 citations
TL;DR: The study used triangulation approach to investigate the Shadow IT phenomena and its findings open Pandora's Box as they lay a new picture of what Shadow IT looks like from the software perspective.
140 citations
TL;DR: It is found that the “metaphor of the ledger” neutralization technique predicts Shadow IT intention and actual Shadow IT usage, and that neutralization and deterrence effects influence shame.
96 citations
Proceedings Article•
30 Jan 2012TL;DR: To overcome this deficit the presented targets are presented on a scientifically based definition of shadow IT, the investigation of best practices in several companies and the application of instruments for the identification, the assessment and controlling ofshadow IT.
Abstract: Shadow IT describes the supplement of “official” I T by several, autonomous developed IT systems, proces s and organizational units, which are located in the busi ness departments. These systems are generally not known, accepted and supported by the official IT department. From the perspective of IT management and control it is nece ssary to find out, which interrelations exist with shadow IT and what tasks are resultant. So far only little research ex ists on this topic. To overcome this deficit the presented proje ct targets on a scientifically based definition of shadow IT, the investigation of best practices in several companies and the deve lopment and application of instruments for the identification, the assessment and controlling of shadow IT. KeywordsShadow IT; IT Controlling; IT Governance; IT Service Management.
58 citations
Proceedings Article•
1 Jan 2014TL;DR: The principles of Transaction Cost Theory may be applied to develop governance structures for managing Shadow IT and strengthens the link between IT Governance and Business IT Alignment and expands the understanding of business integration within the IT domains of an organization.
Abstract: Information Technology (IT) used for business processes is not only provided by the organization’s IT department Business departments and users autonomously implement IT solutions, which are not embedded in the organizational IT service management This increasingly occurring phenomenon is called Shadow IT The various opportunities and risks of Shadow IT challenge organizations and call for approaches to manage the phenomenon An initial point to achieve measurable indications for the management is to explain why Shadow IT emerges Therefore, this paper explores the business decision to implement Shadow IT Based on existing research we derive that Shadow IT is created after a make-or-buy decision, which is substantiated in the Transaction Cost Theory We deploy a triangulation approach using the methods expert interviews and multiple-case study to investigate Shadow IT emergence Our findings identify prohibitive transaction costs in the exchange relation between business and IT departments, influenced by misalignment, as the main explanation We conclude that the principles of Transaction Cost Theory may be applied to develop governance structures for managing Shadow IT This strengthens the link between IT Governance and Business IT Alignment and expands the understanding of business integration within the IT domains of an organization
56 citations
Related Topics (5)
Performance Metrics
| Year | Papers |
|---|---|
| 2021 | 6 |
| 2020 | 4 |
| 2019 | 14 |
| 2018 | 9 |
| 2017 | 12 |
| 2016 | 17 |