Runbook

Abstract: From the Book: Backup and Restore Practices for Sun Enterprise Servers focuses on technologies available from Sun Microsystems, Inc, and includes detailed information on backup and restore practices using software products and Sun EnterpriseTM servers running the SolarisTM operating environment This book takes a multifaceted approach to the topic and includes case studies developed from interviews with IT staff at companies who run their core operations on Sun Enterprise servers It also contains a thorough and detailed methodology for planning and implementing a backup and restore architecture To assist in the standardizing of daily backup and restore operations, appropriate sections of the book provide step-by-step procedures in runbook format Who Should Use This Book This book is intended for IT managers, system administrators, and database administrators involved in planning and implementing a backup and restore architecture in a networked environment using Sun MicrosystemsTM technologies How This Book Is Organized Chapter 1, "Managing a Backup and Restore Initiative,"provides a high-level overview of backup and restore issues from the managerial point of view The chapter includes a detailed description of the issues to be considered when purchasing a backup and restore software tool Chapter 2, "Backup and Restore Basics," provides a technical overview of the backup and restore technologies used within modern networked environments Chapter 3, "Case Studies," presents case studies dealing with issues involved in planning and implementing a backup and restore architecture These case studies can help broaden your understanding on a wide range ofrelated topics Chapter 4, "Methodology: Planning a Backup Architecture," presents a thorough and detailed methodology to use when planning and implementing a backup and restore architecture This information can be useful when formulating plans or proposals for submission to management and can serve as a reference guide during the implementation phase Chapter 5, "NetBackup Runbook," provides step-by-step procedures, in runbook format, that can be helpful in environments using Sun StorEdge Enterprise NetBackUpTM software Runbooks can be useful for standardizing and simplifying the day-to-day operations throughout an IT organization Chapter 6, "Oracle Parallel Export Script," describes a script contributed by Qualcomm, Inc, that significantly speeds up Oracle database exports on symmetric multiprocessing (SMP) machines This script can enhance your options when performing regularly scheduled parallel exports of large databases that must be continuously available The approach can deliver important benefits, including faster and less intrusive restores, and is a valuable addition to the standard "best practices" associated with an Oracle backup Appendix A, "High-Speed Database Backups on Sun Systems," describes a benchmark study that demonstrated backup speed of more than a terabyte per hour with Sun technologies The demonstration was performed jointly by Sun Microsystems, VERITAS Software Corp, Oracle Corp, and Storage Technology Corp (STK) Appendix B, "Business Continuity Planning and Sun Technologies," provides a brief overview of Sun technologies that are applicable to business continuity planning and disaster recovery For additional information on these topics, see the Sun BluePrintsTM book, Business Continuity Planning with Sun Microsystems Technologies Using UNIX Commands This document does not contain information on basic UNIXr commands and procedures such as shutting down the system, booting the system, and configuring devices See one or more of the following for this information: AnswerBook2? online documentation for the Solaris operating environment Other software documentation that you received with your system Accessing Sun Documentation Online The docssuncom Web site provides access to Sun technical documentation online You can browse the docssuncom archive or search for a specific book title or subject The URL is http://docssuncom/ Additional information related to backup and restore issues is available from the SunUP? program at: http://wwwsuncom/availability Ordering Sun Documentation Fatbraincom, an Internet professional bookstore, stocks select product documentation from Sun Microsystems, Inc For a list of documents and how to order them, visit the Sun Documentation Center on Fatbraincom at: http://www1fatbraincom/documentation/sun Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can send email with your comments to Sun at: docfeedback@suncom Please include the part number (806-2894-10) of this book in the subject line of your email

Abstract: Recently, server consolidation using virtualization is increasing and needs for IT system operation automation are increasing, as well. To shift to automated operation, it is necessary to analyze operation manuals and to standardize procedures by selecting suitable ones. In an environment of server consolidation using virtualization, operation manuals for different systems are gathered for analysis. However, analysis of operation manuals for automation requires high computational complexity. Therefore, analyzing them manually is almost impossible and it is one of the causes that prevent migration from manual to automated operation. In this paper, we propose efficient and comprehensive analysis focused on the characteristic wording of operation manuals and apply natural language processing and data processing algorithms. We apply this approach to a real case of automated operation migration and show that it can accurately and quickly process the entire operation manual.

Abstract: Cloud services (hereafter referred to as “the cloud”) and virtualization technologies are rapidly growing in popularity. There is increasing demand for corporate information systems to be efficient, optimized ones which do not consist solely of on-premises systems, but also employ private and public clouds where appropriate. Virtual environments and private clouds are often composed of large numbers of physical servers and devices in order to enable them to accept all the execution environments of widely distributed operational systems. This shift of corporate information systems to large-scale environments composed of diverse server devices has made it difficult to manage these environments manually. This problem has been addressed by automating system operation work, which involves creating scripts that perform sequences of commands, reducing management workload. However, simple automation scripts have difficulty handling operations which span multiple servers. This has required operation procedure documentation to be created and much work based on the documentation to be performed. This paper introduces Fujitsu’s development and operation of FUJITSU Software Systemwalker Runbook Automation, which dramatically improves operation efficiency by standardizing, cre ating workflows, and automating the operation of corporate information systems, which has until now been done manually.

Abstract: Computer system administrators are the unsung heroes of the information age, working behind the scenes to configure, maintain, and troubleshoot the computer infrastructure that underlies much of modern life. However, little can be found in the literature about the practices and problems of these highly specialized computer users. We conducted a series of field studies in large corporate data centers, observing organizations, work practices, tools, and problem-solving strategies of system administrators. We found system administrators operate within large-scale, complex environments that present significant technical, social, cognitive, and business challenges. In this paper, we describe system administrator tool use in critical, high-cost, labor-intensive work through observational, survey, and interview data. We discuss our findings concerning administrator needs for coordinating work, maintaining situation awareness, planning and rehearsing complex procedures, building tools, and supporting complicated interleaved workflows.