TL;DR: The elaboration likelihood model is used to explain how level of involvement with a product moderates these relationships, and the quality of on-line reviews has a positive effect on consumers' purchasing intention and purchasing intention increases as the number of reviews increases.
Abstract: On-line consumer reviews, functioning both as informants and as recommenders, are important in making purchase decisions and for product sales. Their persuasive impact depends on both their quality and their quantity. This paper uses the elaboration likelihood model to explain how level of involvement with a product moderates these relationships. The study produces three major findings: (1) the quality of on-line reviews has a positive effect on consumers' purchasing intention, (2) purchasing intention increases as the number of reviews increases, and (3) low-involvement consumers are affected by the quantity rather than the quality of reviews, but high-involvement consumers are affected by review quantity mainly when the review quality is high. These findings have implications for on-line sellers in terms of how to manage on-line consumer reviews.
TL;DR: In this paper, the authors investigated the relationship between U.S. buying firms' supplier development efforts, commitment, social capital accumulation with key suppliers, and buying firm performance, identifying linkages between supply chain management research on supplier development and organization theory research on social capital to consider how buying firm commitment to a long-term relationship, cognitive capital (goals and values), structural capital (information sharing, supplier evaluation, supplier development), and relational capital (length of relationship, buyer dependency, supplier dependency) are related to buying firms performance improvements.
TL;DR: In this paper, a conceptual model of an organization's efforts to improve supplier performance is presented, and the results suggest evaluation and certification efforts are the most important supplier development prerequisites before undertaking operational knowledge transfer activities such as site visits and supplier training.
TL;DR: A literature review that covers the entire purchasing process, considers both parts and services outsourcing activities, and covers internet-based procurement environments such as electronic marketplaces auctions is presented.
TL;DR: In this article, a model aiming the usage of analytic network process (ANP) in supplier selection is developed owning to the evaluation of the relations between supplier selection criterias in a feedback systematic.
TL;DR: In this paper, the authors present empirical measures of low-income people' behavior as consumers and their aggregate purchasing power suggest significant opportunities for market-based approaches to better meet their needs, increase their productivity and incomes, and empower their entry into the formal economy.
Abstract: Four billion low-income people, a majority of the world's population, constitute the base of the economic pyramid. New empirical measures of their behavior as consumers and their aggregate purchasing power suggest significant opportunities for market-based approaches to better meet their needs, increase their productivity and incomes, and empower their entry into the formal economy. The 4 billion people at the base of the economic pyramid-all those with incomes below $3,000 in local purchasing power-live in relative poverty. Their incomes in current U.S. dollars are less than $3.35 a day in Brazil, $2.11 in China, $1.89 in Ghana, and $1.56 in India.1 Yet together they have substantial purchasing power: the BOP constitutes a $5 trillion global consumer market.
TL;DR: In this article, a comparison between traditional survey questions of intention to purchase and estimates of individuals willingness-to-pay for social attributes in products reveal that simple survey questions are too "noisy" to provide operationally meaningful information and overstate intentions to a considerable extent.
Abstract: Nearly all studies of consumers’ willingness to engage in ethical or socially responsible purchasing behavior is based on unconstrained survey response methods. In the present article we ask the question of how well does asking consumers the extent to which they care about a specific social or ethical issue relate to how they would behave in a more constrained environment where there is no socially acceptable response. The results of a comparison between traditional survey questions of “intention to purchase” and estimates of individuals willingness-to-pay for social attributes in products reveal that simple survey questions are too “noisy” to provide operationally meaningful information and overstate intentions to a considerable extent.
TL;DR: A computer-implemented method and system for generating and displaying a calendar containing userselected events from user-selected categories is described in this paper. But the system is limited to a plurality of categories of events.
Abstract: A computer-implemented method and system for generating and displaying a calendar containing user-selected events from user-selected categories. A plurality of categories of events are provided. The user can select which categories are of interest, and then select individual events within those categories. Events are overlaid on a calendar unique to the user. Calendars may also be shared among a number of selected users, if desired. Online purchasing and related actions can be associated with each event.
TL;DR: The authors propose a four-step process for responding to climate change risk: Quantify your company's carbon footprint; identify the risks and opportunities you face; adapt your business in response; and do it better than your competitors.
Abstract: Whether you're in a traditional smokestack industry or a "clean" business like investment banking, your company will increasingly feel the effects of climate change. Even people skeptical about global warming's dangers are recognizing that, simply because so many others are concerned, the phenomenon has wide-ranging implications. Investors already are discounting share prices of companies poorly positioned to compete in a warming world. Many businesses face higher raw material and energy costs as more and more governments enact policies placing a cost on emissions. Consumers are taking into account a company's environmental record when making purchasing decisions. There's also a burgeoning market in greenhouse gas emission allowances (the carbon market), with annual trading in these assets valued at tens of billions of dollars. Companies that manage and mitigate their exposure to the risks associated with climate change while seeking new opportunities for profit will generate a competitive advantage over rivals in a carbon-constrained future. This article offers a systematic approach to mapping and responding to climate change risks. According to Jonathan Lash and Fred Wellington of the World Resources Institute, an environmental think tank, the risks can be divided into six categories: regulatory (policies such as new emissions standards), products and technology (the development and marketing of climate-friendly products and services), litigation (lawsuits alleging environmental harm), reputational (how a company's environmental policies affect its brand), supply chain (potentially higher raw material and energy costs), and physical (such as an increase in the incidence of hurricanes). The authors propose a four-step process for responding to climate change risk: Quantify your company's carbon footprint; identify the risks and opportunities you face; adapt your business in response; and do it better than your competitors.
TL;DR: In this paper, the authors present an approach to integrate social and environmental standards into supply policy and supply management at the Volkswagen AG, a focal company of the automobile industry, by amending the purchasing processes.
TL;DR: In this article, a statistical strategy for explaining how food purchasing intentions are influenced by different levels of risk perception and trust in food safety information is proposed, which includes trust and risk perception as additional explanatory factors.
TL;DR: It is shown that the parameters in existing theoretical models of channel substitution such as offline transportation cost, online disutility cost, and the prices of online and offline retailers interact to determine consumer choice of channels interact, and empirical support is provided for many such models.
Abstract: We empirically examine the trade-off between the benefits of buying online and the benefits of buying in a local retail store. How does a consumer's physical location shape the relative benefits of buying from the online world? We explore this problem using data from Amazon on the top selling books for 1497 unique locations in the US for 10 months ending in January 2006. In particular, we examine what happens when a large bookstore opens and when a discount retailer opens. We show that even controlling for product-specific preferences by location, changes in local retail options have substantial effects on online purchases. When a store opens locally, we find evidence that people substitute away from online purchasing, demonstrating that consumers appear to respond to increased convenience in the offline channel. These estimates are economically large, suggesting that disutility costs of purchasing online are substantial and that offline transportation costs matter. We also show that offline entry decreases consumers' sensitivity to online price discounts. We find no consistent evidence that the breadth of the product line at a local retail store affects purchases although breadth seems to matter in university towns and larger cities. Our paper shows that the parameters in existing theoretical models of channel substitution such as offline transportation cost, online disutility cost, market coverage, and the prices of online and offline retailers interact to determine consumer choice of channels. In this way, our results provide empirical support for many such models.
TL;DR: In this article, the authors examine the current state of application of qualitative methods, namely case studies in purchasing and supply management, and identify two blind spots: (1) the relative neglect of the links between theory and method and (2) the use of inappropriate statistical criteria to justify multiple case research designs.
TL;DR: In this paper, the concepts of power and interdependence have been quantified for each quadrant of the Kraljic portfolio matrix, using data from a comprehensive survey among Dutch purchasing professionals.
TL;DR: This work presents and compares several multi-objective optimization methods for solving the vendor selection problem, which includes weighted objective, goal programming and compromise programming, and describes the multicriteria models and the methods using a realistic example.
TL;DR: In this paper, the authors identify the factors associated with an increased or decreased correlation between purchase intentions and actual purchasing, and examine the data collected from a wide range of different settings which reflect the real world diversity in how intentions studies are conducted.
TL;DR: This paper analyzes single period, single product sourcing decisions under demand uncertainty and finds that single sourcing is a dominant strategy only when supplier capacities are large relative to the product demand and when the firm does not obtain diversification benefits.
TL;DR: In this article, a different approach focused on purchasing capabilities rather than purchasing practices is proposed, and it is shown that purchasing's contribution to business performance depends on the degree to which purchasing capabilities fit with and support the business strategy.
TL;DR: In this article, the authors present a virtual ownership experience for a network consisting of a hybrid fiber coax (HFC) network, and on-demand (OD) sessions or broadcast modes are used to deliver the virtual content stored at the head-end (or hub site) to the requesting owner.
Abstract: Methods and apparatus for selecting, purchasing and delivering content to users of a network so that the user has “virtual” ownership of and access to the content, thereby obviating the need for physical media (e.g., DVDs or CDs). In an exemplary embodiment, the network comprises a hybrid fiber coax (HFC) network, and on-demand (OD) sessions or broadcast modes are used to deliver the virtual content stored at the head-end (or hub site) to the requesting owner. The purchased content is associated with one or more users when stored, thereby providing the owner(s) unlimited access thereto, without the costs and effort associated with renting/purchasing and maintaining DVDs. The content may also comprise new release content, which would otherwise not be available over the network at that time but for the purchase and delivery mechanisms of the invention. Various other complementary features for enhancing the user's virtual ownership experience are also disclosed.
TL;DR: In this article, a structural model of the "e-procurement effect" is proposed to define the dynamics of the e-procurement process in an organization and provide a foundation for a research stream into the transformational effect of e-ProCurement deployment.
TL;DR: In this article, the authors present a search experience that is substantially akin to consultation with a human expert, and that satisfies a user's information need in fulfilling projects such as purchasing, shopping, procurement, bartering, requesting for quotes, in online retail, traditional retail, wholesale, health care, travel, real estate, restaurant-going, entertainment, logistics, and sourcing.
Abstract: Methods and apparatus that deliver a searching experience that is substantially akin to consultation with a human expert, and that satisfies a user's information need in fulfilling projects such as purchasing, shopping, procurement, bartering, requesting for quotes, in online retail, traditional retail, wholesale, health care, travel, real estate, restaurant-going, entertainment, logistics, and sourcing are disclosed. Search results often contain entities that provide services and products. Records being searched are associated with industry sectors in a broad sense. Industry sector information is first derived from a user query; and is used in determining relevant and adequate additional questions for a searcher, and in matching, ranking, and presenting search results.
TL;DR: In this article, the authors conducted extensive purchasing audits using a comprehensive tool to assess firms' maturity level and their success in a purchasing cost-reduction program, and found a highly significant relationship between purchasing maturity and its impact on the performance of a firm.
TL;DR: Socioeconomic inequalities in food purchasing are not mediated by differential availability of recommended foods and differences in price between recommended and regular foods in supermarkets, or by perceptions of their relative price, however, differential perceptions of the availability of recommendation foods may play a small role in food Purchasing inequalities.
TL;DR: This study examines the factors that lead to an increased willingness by on-line consumers to purchase impulse items and finds that people’s purchase of the impulse item increases with the total amount spent on other items.
Abstract: Using actual purchasing behavior by visitors to a High School Reunion web store, this study examines the factors that lead to an increased willingness by on-line consumers to purchase impulse items. Consistent with mental accounting and the psychophysics of prices, we find that people's purchase of the impulse item increases with the total amount spent on other items. We also find that linking a US $1 donation to the impulse item, thereby providing a reason to purchase, increases the frequency of the impulse purchase.
TL;DR: In this article, the authors investigate the relationship between gender, subjective norms, consumer impulsivity, purchase intention, and actual purchase behavior in online marketing environments and conclude that significant relationships may exist between gender and subjective norms.
Abstract: The online shopping environment still represents a comparatively new, and largely unexplored, marketing channel. Not surprisingly, little is understood regarding the nature of and influences on impulsive consumer purchases during online marketing exchanges. This paper investigates these and related issues. Associated results tentatively suggest that significant relationships may exist between gender, subjective norms, consumer impulsivity, purchase intention, and actual purchase behavior in online marketing environments. Managerial and theoretical implications are developed and discussed.
TL;DR: In this article, the authors consider three different decision making structures and discuss the optimal configuration from each firm's perspective, and compare all configuration options from both the perspective of the supplier and the buyer, and show that the level of investment by the firms depends on the nature of competition between them and the uncertainty in demand.
TL;DR: In this paper, five main forms of cooperative purchasing are distinguished based on seven main dimensions, i.e., influence by all members on the group activities and the number of different group activities.
TL;DR: In this paper, a system and methods which enable modeling of end consumer interests based on online activity and producing e-commerce reports is described, which includes scoring and classifying interests and preferences of consumers in relation to various items being offered as function of time and utilizing such scores to predict purchasing activity and revenue yield for n-dimensional combinations of interest for generation of consumer lists for target marketing and merchandising.
Abstract: A system and methods which enable modeling of end consumer interests based on online activity and producing e-commerce reports is described. The method includes scoring and classifying interests and preferences of consumers in relation to various items being offered as function of time and utilizing such scores to predict purchasing activity and revenue yield for n-dimensional combinations of interest for generation of consumer lists for target marketing and merchandising. The method also includes converse modeling of the performance and behavioral profile of items offered as a function of consumer activity. This Abstract is provided for the sole purpose of complying with the rules that allow a reader to quickly ascertain the subject matter of the disclosure contained herein. This Abstract is submitted with the explicit understanding that it will not be used to interpret or to limit the scope or the meaning of the claims.
TL;DR: It is shown that a minimum deposit–refund requirement would not achieve high collection rates for products with low return value and two complementary policy tools that can be used by the government are pointed out.
TL;DR: In this paper, an integrated inventory model which jointly determines the optimal order quantity, reorder point, process quality, lead time and the frequency of deliveries simultaneously was developed, and analytical results that characterize the exact, optimal policy for the problem described above were devised to develop efficient and optimal computational procedures.