Abstract: Previous research on the relationship between customer satisfaction and loyalty has largely neglected the issue of moderator variables. The authors develop a set of hypotheses related to the moderating effect of selected personal characteristics on the satisfaction-loyalty link. These hypotheses are tested in a consumer durables context using multiple group causal analysis. Empirical findings provide reasonable support for the theoretical arguments. Specifically, variety seeking, age, and income are found to be important moderators of the satisfaction-loyalty relationship.

Abstract: A motivational, self-regulatory conceptualization of job search was used to organize and investigate the relationships between personality, expectancies, self, social, motive, and biographical variables and individual differences in job search behavior and employment outcomes. Meta-analytic results indicated that all antecedent variables, except optimism, were significantly related to job search behavior, with estimated population correlations ranging from -.15 to .46. As expected, job search behavior was significantly and positively related to finding employment. Several antecedents of job search were also significantly related to employment success, although the size of these relationships was consistently smaller than those obtained for job search. Moderator analyses showed significant differences in the size of variable relationships for type of job search measure (effort vs. intensity) and sample type (job loser vs. employed job seeker vs. new entrant).

Abstract: Analyses designed to detect mediation and moderation of treatment effects are increasingly prevalent in research in psychology. The mediation question concerns the processes that produce a treatment effect. The moderation question concerns factors that affect the magnitude of that effect. Although analytic procedures have been reasonably well worked out in the case in which the treatment varies between participants, no systematic procedures for examining mediation and moderation have been developed in the case in which the treatment varies within participants. The authors present an analytic approach to these issues using ordinary least squares estimation.

Abstract: This study investigates the moderating impacts of the Islamic work ethic on the relationships between organizational commitment and job satisfaction. It uses a sample of 425 Muslim employees in several organizations in the United Arab Emirates (UAE). The empirical results indicate that the Islamic work ethic directly affects both organizational commitment and job satisfaction, and that it moderates the relationship between these two constructs. Results further reveal that national culture does not moderate the relationship between the Islamic work ethic and both organizational commitment and job satisfaction. Results also point out that support of the Islamic work ethic differs across age, education level, work experience, national culture, organization type (manufacturing or service), and ownership (private or public). Furthermore, empirical results suggest that there is a positive and significant relationship between job satisfaction and organizational commitment. Implications, limitations and lines of future research are discussed.

Abstract: This study focuses on the links between social contexts and normative family patterns to identify factors at the societal, community, family, and individual levels that enhance African Americans' ability to overcome stressful life events and foster positive family relationships. The Mundane Extreme Environmental Stress Model was used to explore these links. From urban and rural areas in Iowa and Georgia, 383 families with 10- or 11-year-old children were recruited. Structural equation modeling was used to test the hypotheses. Maternal psychological distress was linked with parent-child relationship quality both directly and indirectly through its association with intimate partnership quality. When racial discrimination was greater, stronger links emerged between stressor pileup and psychological distress, as well as between psychological distress and the quality of both intimate partnerships and parent-child relationships. Future research on African American family processes should include the effects of racial discrimination.

Abstract: Recently, several studies have appeared in the literature that have investigated various hypotheses involving the relationships between ethnicity, gender, job satisfaction, turnover intentions, and the personality characteristic termed type A. Aims to examine the relationships between personality, job satisfaction and turnover intentions, and to determine if the moderating variables – ethnicity, gender, occupational setting, and level of decision making authority – have an impact on these relationships. The study was conducted using a modified meta‐analysis. The analysis did not detect an overall significant relationship between personality and job satisfaction or turnover intentions, but did find an inverse relationship between job satisfaction and turnover intentions that was consistent with previously reported research. Neither gender nor ethnicity was found to be a significant moderating variable influencing the relationships between the primary variables; however, both occupational setting and level of decision making authority were found to have a significant impact on the relationships between the primary variables.

Abstract: The authors assessed previously unexplored processes by which information seeking and self-efficacy contribute to self-regulatory effectiveness in industrial selling. They assessed the synergistic interaction of inquiry and monitoring with respect to role clarity and tested whether this interaction was further moderated by self-efficacy. Results indicated that the role-clarifying effects of feedback inquiry and monitoring were contingent rather than independent. Role clarity increased as the combination of inquiry and monitoring increased. Furthermore, these joint effects were moderated by self-efficacy, such that high-self-efficacy employees were able to effectively use the combination of inquiry and monitoring to clarify role expectations, whereas low-self-efficacy employees were not. Implications for theory, practice, and future research are discussed.

Abstract: The main objective of the present study was to examine the relationship between work values, gender, and organizational commitment. Research on the relationship between work values, in general, and commitment, in particular, has not identified clear trends. As recent work has shown that gender may be a moderator in predicting outcomes from work values, a model combining these variables was examined. The 24‐item Work Values Questionnaire, constructed by Elizur in previous research and an abbreviated version of the Porter et al., nine‐item organizational commitment questionnaire were used in the study. Data were collected from 204 students, all of whom work outside school. A moderated regression analysis showed that work values, especially cognitive ones, are positively related with commitment and the interaction of values with gender was also found to be a significant predictor of commitment. Some implications of the results were discussed.

Abstract: Investigators in numerous organization studies disciplines are concerned about the low statistical power of moderated multiple regression (MMR) to detect effects of categorical moderator variables. The authors provide a theoretical approximation to the power of MMR. The theoretical result confirms, synthesizes, and extends previous Monte Carlo research on factors that affect the power of MMR tests of categorical moderator variables and the low power of MMR in typical research situations. The authors develop and describe a computer program, which is available on the Internet, that allows researchers to approximate the power of MMR to detect the effects of categorical moderator variables given user-input information (e.g., sample size, reliability of measurement). The approximation also allows investigators to determine the effects of violating certain assumptions required for MMR. Given the typically low power of MMR, researchers are encouraged to use the computer program to approximate power while plannin...

Abstract: This research tested for moderation in the relation of family risk factors (parent-child conflict, family life events, and parental substance use) to adolescent substance use (tobacco, alcohol, and marijuana). A sample of 1,810 participants was surveyed at the mean age of 11.5 years and followed with 2 yearly assessments. Temperament dimensions were assessed with the Revised Dimensions of Temperament Survey and the Emotionality, Activity, and Sociability Inventory. Multiple-group latent growth analyses indicated moderation occurred through (a) alteration of effects of parental variables on the adolescent substance use intercept and on the peer substance use intercept and slope and (b) alteration of the effect of the peer substance use intercept on the adolescent substance use slope. The impact of parental risk factors was decreased among participants with higher task attentional orientation and positive emotionality (resilience effect) and was increased among participants with higher activity level and negative emotionality (vulnerability effect). Results from self-report data were corroborated by independent teacher reports.

Abstract: The purpose of the study was to identify images that are likely predictors of destination choices of college students considering travelling to Turkey in a probabilistic model when two measurements of the dependent variable were involved. Five hundred surveys were distributed to geographically dispersed universities across the USA. Based on a response rate of 65.4 per cent, the study results indicated that travellers can compartmentalise their mental pictures and evaluate each image component according to its importance in choice decisions. Moreover, familiarity with the destination can be considered as a moderator variable in decision-making models. Implications for destination marketing and management are discussed in light of the study findings.

Abstract: Divergent thinking was assessed in 400 adult women and men with tests of word association (associational fluency) and alternate uses (production fluency, flexibility, and originality). The participants were from four age cohorts: young (17-22 years old), middle-aged (40-50), young-old (60-70), and old-old (75+). The test battery also included two intellectual "process" variables (inductive reasoning, memory span), one "dynamic resource variable" (intellectual speediness), one "structural resource variable" (vocabulary), and two moderator variables (depression, education). Hierarchical multiple regression analyses showed that divergent thinking was significantly, linearly, positively, and moderately related to all of these variables except depression, which was not significantly related to divergent thinking. Effects of age group and gender were assessed in analyses of variance (alpha = .01). The age groups did not differ significantly in associational fluency, but the middle-aged group was the best on pro...

Abstract: This exploratory study investigated the moderating influence of culture on the persuasive power of fear appeal advertisements differing on type of fear. The conceptual framework for the study was based on Rogers' Protection Motivation model and incorporated type of fear, physical and social, as an independent variable and culture as a moderating variable. An experiment was conducted on a sample of 173 Anglo-Canadian and 180 Chinese subjects. The findings revealed that the physical threat ads had a much greater effect on the Anglo subjects than on the Chinese. Most importantly, these ads brought about an attitude change for the Anglos, but not for the Chinese. For the social fear ads, contrary to predictions, only the Anglos reacted to the ads. They tended to score higher than the Chinese on attitude towards smoking as well as on behavioural intentions.

Abstract: A system for knowledge transfer in a group setting comprises a plurality of participant work areas and a moderator work area. Each of the plurality of participant work areas has at least one corresponding participant input-device, and each of the participant input-devices is adapted to define participant images that are then included on the corresponding participant work area. The moderator work area comprises at least one moderator input-device. The at least one moderator input-device is adapted to define moderator images that are then included on the moderator work area and to select moderator images that are then simultaneously included on each of plurality of participant work areas. The moderator input-device is further adapted to select participant images from any of the plurality of participant work areas that are then included on the moderator work area.

Abstract: This article examines the role that the immediate supervisor has in mitigating the negative consequences of sexual harassment experiences when he or she is not the perpetrator of the harassment We examined a competing mediating/moderating effects model of perceived supervisory support and social exchange relationships on the consequences of perceived sexual harassment experiences Using survey data gathered from military personnel, we found support for direct effects of both perceived sexual harassment and leadership on individual outcomes but failed to confirm our initial hypothesis of perceived leadership as a moderator However, we found significant support for a moderating effect when the sample was subgrouped by gender of the leader We also found partial support for leadership as a mediator of the relationships between sexual harassment and individual outcomes

Abstract: Traditional focus group methodology involves an individual trained moderator who manages the whole process from writing the focus group guide that directs the topics pursued, the interaction with participants, to interpretation, reporting and client feedback. Since their training, personality and orientation can vary differentially, this may lead to moderator bias. Proposes a new method that involves a series of complementary moderators that target specific areas of the guide that allows them to specialise in their particular experiences and orientations. These moderators are used sequentially on the same groups that offer the potential to avoid many of the problems associated with single‐moderator discussion groups. Moreover, the chance to moderate the moderator keeps a check on how the sessions of each focus group develops, building in feedback between moderators, and reduces the prospects of misinterpretation and side‐tracking by a single moderator.

Abstract: This study examined the relationship between Type-A behavior and job performance, and employee well-being among college teachers in Canada. Well-being was operationalized in terms of burnout, social support, work satisfaction, and turnover motivation. Data were collected by means of a structured questionnaire from 420 college teachers. Pearson correlation and moderated multiple regressions were used to analyze the data. Global Type-A behavior was not related to 3 measures of job performance: teaching hours, number of course preparations per semester and number of students. However, global Type-A behavior correlated positively with burnout and turnover motivation and negatively with perceived social support and work satisfaction. Two components of Type-A behavior (time pressure and hard driving/competitiveness) exhibited the same pattern of relationship with job performance and well-being variables as was found with the global measure of Type-A behavior. Moderated multiple regression did not support the role of gender as a moderator of Type-A behavior and job performance and well-being variables.

Abstract: Background Emotional distress is higher in persons with multiple sclerosis (MS) than in other chronic illnesses. Not known is whether personal attributes of the person with MS and/or the presence of social support will function as mediating and/or moderating variables between emotional distress and adaptation to the illness. Objectives Determine if personal attributes and social support function as mediating and/or moderating variables between emotional distress and ADL functioning in persons with MS. Methods Secondary analyses of data obtained from 686 persons with MS through self-report measures of emotional distress, personal attributes, social support, and ADL functioning was conducted. Separate mediation and moderation models were tested using stepwise and hierarchical multiple regression. Demographic variables of education, age, and length of MS illness, were controlled in all analyses. Results Personal attributes and social support functioned as mediator variables between emotional distress and ADL functioning. Additionally, personal attributes and not social support functioned as a moderator. Significant main effects were shown for social support and emotional distress in the moderator model. Conclusion Personal attributes and social support mediated the effects of emotional distress by decreasing its impact on ADL functioning. Personal attributes, as a moderator variable, demonstrated that higher levels were associated with low levels of emotional stress and moderate or lower levels of personal attributes were associated with increased emotional distress suggesting that personal attributes may intervene between emotional distress and ADL functioning by attenuating or preventing a stress appraisal response.

Abstract: Evolutionary psychological theories predict pronounced and universal male–female differences in sexual jealousy. Recent cross-cultural research, using the forced-choice jealousy items pioneered by ...

Abstract: This study extends the growing literature on religiosity and mental health to include those in long-term care. A distress deterrent model and moderator/exacerbator model of religiosity's effects on depression are compared in a sample of 1449 nursing home residents from ten states. Both direct and interactive effects of religiosity in response to health, non-family, and family relationship stressors were tested using regression analysis. Direct effects of religious activity supporting the distress deterrent model were found only among white men. Moderation effects of prior church attendance on a non-family relationship stressor were found among white women. Exacerbation effects of family conflict on depression were found only among whites. Among blacks, strength of faith moderated the depressive effects of both health and non-family relationship stressors. Differential results by race and gender are discussed in light of prior research on religiosity and depression in the community dwelling elderly.

Abstract: This report canvasses what might be possible as well as what might be inadvisable in terms of approaches to moderating assessment judgments in vocational education and training (VET) It provides a starting point for discussion and debate about how a simple, non-obtrusive, cost-effective yet publicly defensible process of moderation might be implemented in this state

Abstract: The hypothesized relationships between strain associated with marital/parental/single roles and illicit drug use and commitment to conventionality as a moderating variable of the role strain–drug use relationship were estimated using white Anglo respondents who were interviewed as young adults. Multiple regression analyses indicate that individuals who are married/in long-term relationships and who have children living with them are least likely to use illicit drugs, whereas those who are single and have no children living with them are most likely to use drugs. Moreover, individuals who experience strain associated with marriage, parenthood, or single status are more likely to use illicit drugs only when they are committed to conventional values. The moderating influences of commitment to conventionality are consistent with the contention that individuals who experience role strain and are simultaneously committed to conventionality may find failure in valued social roles more distressing and that use of...