Topic
Knowledge worker
About: Knowledge worker is a research topic. Over the lifetime, 1155 publications have been published within this topic receiving 20678 citations. The topic is also known as: intellectual worker.
Papers published on a yearly basis
Papers
TL;DR: The most important contribution of management in the 20th century was to increase manual worker productivity fifty-fold as mentioned in this paper... and this contribution will be the same contribution in the 21st century,hopefully by the same percentage.
Abstract: The most important contribution of management in the 20th century was to increase manual worker productivity fifty-fold. The most important contribution of management in the 21st century will be to increase knowledge worker productivity—hopefully by the same percentage. So far it is abysmally low and in many areas (hospital nurses, for instance, or design engineers in the automobile industry) actually lower than it was 70 years ago. So far, almost no one has addressed it. Yet we know how to increase—and rapidly—the productivity of knowledge workers. The methods, however, are totally different from those that increased the productivity of manual workers.
1,638 citations
TL;DR: The main objectives of this study were to provide a framework of 21st-century digital skills with conceptual dimensions and key operational components aimed at the knowledge worker, and to identify seven core skills and five contextual skills.
1,551 citations
Book•
13 Sep 2005
TL;DR: In this article, the authors discuss the differences between knowledge workers and knowledge workers, and the difference it makes between interventions, measures, and experiments in knowledge workers' networks and processes.
Abstract: What's a Knowledge Worker, Anyways? How Knowledge Workers Differ, and the Difference It Makes Interventions, Measures, and Experiments in Knowledge Work Knowledge Work Processes Organizational Technology for Knowledge Workers Developing Individual Knowledge Worker Capabilities Investing in Knowledge Workers' Networks and Learning The Physical Work Environment and Knowledge Worker Performance Managing Knowledge Workers
965 citations
1 Jun 2015
TL;DR: This paper provides a taxonomy of well-known social engineering attacks as well as a comprehensive overview of advanced socialengineering attacks on the knowledge worker.
Abstract: Social engineering has emerged as a serious threat in virtual communities and is an effective means to attack information systems. The services used by today's knowledge workers prepare the ground for sophisticated social engineering attacks. The growing trend towards BYOD (bring your own device) policies and the use of online communication and collaboration tools in private and business environments aggravate the problem. In globally acting companies, teams are no longer geographically co-located, but staffed just-in-time. The decrease in personal interaction combined with a plethora of tools used for communication (e-mail, IM, Skype, Dropbox, LinkedIn, Lync, etc.) create new attack vectors for social engineering attacks. Recent attacks on companies such as the New York Times and RSA have shown that targeted spear-phishing attacks are an effective, evolutionary step of social engineering attacks. Combined with zero-day-exploits, they become a dangerous weapon that is often used by advanced persistent threats. This paper provides a taxonomy of well-known social engineering attacks as well as a comprehensive overview of advanced social engineering attacks on the knowledge worker.
563 citations
TL;DR: The findings demonstrate the relationship between information technology usage and knowledge worker productivity, and they suggest how tradeoffs can be managed to ameliorate technology overload.
561 citations
Related Topics (5)
Performance Metrics
| Year | Papers |
|---|---|
| 2025 | 9 |
| 2024 | 16 |
| 2023 | 24 |
| 2022 | 21 |
| 2021 | 30 |
| 2020 | 21 |