Topic
Hotline
About: Hotline is a research topic. Over the lifetime, 904 publications have been published within this topic receiving 11996 citations. The topic is also known as: Hotline.
Papers published on a yearly basis
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Papers
TL;DR: Taiwan is an example of how a society can respond quickly to a crisis and protect the interests of its citizens in the face of an emerging epidemic.
Abstract: COVID-19 occurred just before the Lunar New Year during which time millions of Chinese and Taiwanese were expected to travel for the holidays Taiwan quickly mobilized and instituted specific approaches for case identification, containment, and resource allocation to protect the public health Taiwan enhanced COVID-19 case finding by proactively seeking out patients with severe respiratory symptoms (based on information from the National Health Insurance [NHI] database) who had tested negative for influenza and retested them for COVID-19;1 was found of 113 cases The toll-free number 1922 served as a hotline for citizens to report suspicious symptoms or cases in themselves or others;as the disease progressed, this hotline has reached full capacity, so each major city was asked to create its own hotline as an alternative It is not known how often this hotline has been used The government addressed the issue of disease stigma and compassion for those affected by providing food, frequent health checks, and encouragement for those under quarantine This rapid response included hundreds of action items Taiwan's government learned from its 2003 SARS experience and established a public health response mechanism for enabling rapid actions for the next crisis Well-trained and experienced teams of officials were quick to recognize the crisis and activated emergency management structures to address the emerging outbreak In a crisis, governments often make difficult decisions under uncertainty and time constraints These decisions must be both culturally appropriate and sensitive to the population Through early recognition of the crisis, daily briefings to the public, and simple health messaging, the government was able to reassure the public by delivering timely, accurate, and transparent information regarding the evolving epidemic Taiwan is an example of how a society can respond quickly to a crisis and protect the interests of its citizens
1,489 citations
21 Jan 2018
TL;DR: This paper describes the work on developing, validating, fairness auditing, and deploying a risk prediction model in Allegheny County, PA, USA, and discusses the results and highlights key problems and data bias issues that present challenges for model evaluation and deployment.
Abstract: Every year there are more than 3.6 million referrals made to child protection agencies across the US. The practice of screening calls is left to each jurisdiction to follow local practices and policies, potentially leading to large variation in the way in which referrals are treated across the country. Whilst increasing access to linked administrative data is available, it is difficult for welfare workers to make systematic use of historical information about all the children and adults on a single referral call. Risk prediction models that use routinely collected administrative data can help call workers to better identify cases that are likely to result in adverse outcomes. However, the use of predictive analytics in the area of child welfare is contentious. There is a possibility that some communities— such as those in poverty or from particular racial and ethnic groups—will be disadvantaged by the reliance on government administrative data. On the other hand, these analytics tools can augment or replace human judgments, which themselves are biased and imperfect. In this paper we describe our work on developing, validating, fairness auditing, and deploying a risk prediction model in Allegheny County, PA, USA. We discuss the results of our analysis to-date, and also highlight key problems and data bias issues that present challenges for model evaluation and deployment.
327 citations
TL;DR: A caller's intent to die at the end of the call was the most potent predictor of subsequent suicidality, and the need to heighten outreach strategies and improve referrals is highlighted.
Abstract: In this study we evaluated the effectiveness of telephone crisis services/hotlines, examining proximal outcomes as measured by changes in callers' suicide state from the beginning to the end of their calls to eight centers in the U.S. and again within 3 weeks of their calls. Between March 2003 and July 2004, 1,085 suicide callers were assessed during their calls and 380 (35.0%) participated in the follow-up assessment. Several key findings emerged. Seriously suicidal individuals reached out to telephone crisis services. Significant decreases in suicidality were found during the course of the telephone session, with continuing decreases in hopelessness and psychological pain in the following weeks. A caller's intent to die at the end of the call was the most potent predictor of subsequent suicidality. The need to heighten outreach strategies and improve referrals is highlighted.
270 citations
TL;DR: The stressors involved in an occupation at potential risk – the profession of law enforcement are highlighted to highlight prevention and treatment programs that have unfortunately not been sufficiently utilized because of the police culture.
Abstract: Purpose – The purpose of this paper is to highlight the stressors involved in an occupation at potential risk – the profession of law enforcement.Design/methodology/approach – The paper reviews the history of police stress studies. It describes prevention and treatment programs that have unfortunately not been sufficiently utilized because of the police culture.Findings – The documented symptoms of stress include digestive orders, cardiovascular diseas, alcoholism, domestic violence, post‐traumatic stress disorder, depression and suicide. While some police officers start their careers in excellent physical health, some retire early or even die from job‐related stress disorders if the cumulative impact of stress exacts its toll.Originality/value – The paper offers a description of COP.2.COP a confidential hotline for officers and their families staffed by retired officers and licensed professionals.
269 citations
TL;DR: Results were positive in all four program areas: hotline, counseling, advocacy, and shelter, and implications for evaluation of domestic violence programs that maintain victim safety as a guiding principle are discussed.
Abstract: The authors report the results of an evaluation of services provided by 54 Illinois domestic violence agencies. In collaboration with the University of Illinois at Chicago evaluation team, domestic violence advocates identified services to be evaluated, specified desired outcomes of those services, and participated in developing measures of those outcomes in both English and Spanish. With in the limitations of the study, outcomes were positive in all four program areas: hotline, counseling, advocacy, and shelter. The authors then discuss implications for evaluation of domestic violence programs that maintain victim safety as a guiding principle.
240 citations
Related Topics (5)
Performance Metrics
| Year | Papers |
|---|---|
| 2025 | 36 |
| 2024 | 86 |
| 2023 | 138 |
| 2022 | 194 |
| 2021 | 91 |
| 2020 | 85 |