Federal Depository Library Program

Abstract: Contents Preface to the Eighth Edition Part I: General Background Chapter 1: INTRODUCTION Libraries and Customer Service Customer Service Philosophy Role of Library Services What are Technical Services? Technical Services Background Knowledge Goals for Staff Summary Review Questions Notes Suggested Reading Chapter 2: TECHNICAL SERVICES ADMINISTRATION Tips for Effective Time Management Tips for Meetings Tips for Team Building Tips for Staff Motivation Tips for Communication The "More" Factor The Faster/Better/Cheaper Factors Restructuring to Provide "Faster and Better" Standards Summary Review Questions Notes Suggested Reading Chapter 3: STAFFING Staffing Categories Librarians Paraprofessional/Support Staff Other Full-Time Staff Staffing Process Recruitment Selecting the Pool Interviewing Staff Development, Training, and Retention Retention Training and Development Performance Appraisal Part-Time Staff Students Volunteers Summary Review Questions Notes Suggested Reading Chapter 4: TECHNICAL SERVICES ISSUE Technology Outsourcing Cooperative/Consortial Activities Quality Assurance Budgetary Issues Spaces for Technical Services Some Key Issues Planning Issues Summary Review Questions Notes Suggested Reading Part II: Acquisitions and Serials Chapter 5: ACQUISITIONS-OVERVIEW Collection Development and Acquisitions Types of Materials Acquired Print Materials Nonbook Materials Electronic Resources General Procedures Request Processing Verifying Ordering Reporting Receiving Orders Acquisition Methods Serials Processing Summary Review Questions Notes Selected Web Sites and Discussion Lists Suggested Reading Chapter 6: DISTRIBUTORS AND VENDORS Making the Selection-Factors to Consider What the Firm Stocks Vendor Technological Capability Speed of Delivery Financial Considerations Vendors' Services Customer Service Considerations Vendor Evaluation Retail Outlets Out-of-Print, Antiquarian, and Rare Book Dealers Summary Review Questions Notes Selected Web Sites Suggested Reading Chapter 7: PRINT AND DIGITAL BOOKS What is Publishing? Types of Publishers Electronic Publishing E-Readers Technology and Information Producers Acquisitions and E-Resources The Google Books Library Project Summary Review Questions Notes Suggested Reading Chapter 8: E-RESOURCE ISSUES Differences between E-Resource and Print Collection Building Ownership Issues Negotiating the License Group Decision Making Trials Purchase Price Staff and User Issues Technical Issues Cancellations Assessment of E-Resources Statistics Summary Review Questions Notes Suggested Reading Chapter 9: SERIALS-PRINT AND ELECTRONIC What Is a Serial? Issues and Concerns Cost and Pricing Acquisition Processing Access Preservation Backfiles Changing Nature Assessment and Evaluation Summary Review Questions Notes Suggested Reading Chapter 10: GOVERNMENT INFORMATION Background E-Government Categories of Government Information U.S. Documents State and Local Governments Canadian Government Information Documents from Other Countries Access to Government Information Accessing U.S. Government Information Preservation of Government Information Federal Depository Library Program Canadian Depository Programs Acquisition of Government Information Summary Review Questions Notes Suggested Reading Chapter 11: MEDIA Media Issues Current Media Formats Motion Pictures and Video Movie Ratings and Libraries Video and Copyright Other Image Formats Maps Audio Recordings Games Game Ratings Realia Microforms Preservation Microforms Film and Video Summary Review Questions Notes Suggested Reading Chapter 12: FISCAL MANAGEMENT Problems in Fiscal Management Library Fund Accounting Accounting Balance Sheet Accounts and Ledgers Journal Estimating Costs Allocation of Monies Encumbering Vouchers Order and Invoice Control Reconciliation of Accounts Audits Summary Review Questions Notes Suggested Reading Part III: Cataloging and Processing Chapter 13: OVERVIEW AND DECISIONS The Rationale for Good Cataloging Cataloging and Classification Processes Decisions Bibliographic Levels Subject Authorities Classification Systems Catalog Displays A Word About the Figures and Examples Summary Review Questions Notes Suggested Reading Chapter 14: DESCRIPTION-IDENTIFYING MATERIALS AACR2: Past and Present Organization of AACR2-2005 Descriptive Structure and Data Sources ISBD Punctuation Creating the Description Area 1: Title and Statement of Responsibility Area 2: Edition Statement Area 3: Material Specific Details Area 4: Publication, Distribution, etc. Area 5: Physical Description Area 6: Series Area 7: Notes Area 8: Standard Numbers and Terms of Availability Rule Interpretations Summary Review Questions Notes Suggested Reading Chapter 15: ACCESS POINTS-RETRIEVING THE RECORD Main and Added Entries Selecting the Main Entry Selection Decision Tree Added Entries Name and Title Authorities Personal Names Corporate Bodies Geographic Names Uniform Titles Summary Review Questions Notes Suggested Reading Chapter 16: SUBJECT ANALYSIS Determining Subject Matter Enumeration versus Faceting Subject Authorities: Subject Heading Vocabularies Principles of Subject Cataloging Evaluating Subject Catalogs Problems of the Subject Catalog Subject Authorities: Numbers for Classification Principles of Classification Call Numbers Evaluating Classifications Maintenance Issues Subject Analysis for Literary Works Why use Standard Systems? Summary Review Questions Notes Suggested Reading Chapter 17: SUBJECT AUTHORITIES Library of Congress Subject Headings The Publication Format of LCSH Entries Cross-References in LCSH Subdivisions in LCSH Other Subdivision Instructions LCSH's Canadian Complement Problems with LCSH LC's Children's and Young Adults' Cataloging Program Sears List of Subject Headings The Publication Format of the Entries Advantages and Disadvantages of Using Sears Summary Review Questions Notes Suggested Reading Chapter 18: CLASSIFICATION SYSTEMS Dewey Decimal Classification Format of DDC The Schedules A Closer Look at the Schedules A Closer Look at the Tables Library of Congress Classification Principles Underlying LCC Format of LCC Main Classes of LCC Subdivision in LCC Comparison of DDC and LCC National Library of Medicine Classification Background and Development Format of NLMC Main Classes and Subdivisions NLMC in Libraries "Copy" Classification Summary Review Questions Notes Suggested Reading Answers to the Classification Exercises Chapter 19: MARC FORMAT AND METADATA Machine-Readable Cataloging History and Background Elements of a MARC Record Fields Subfields Indicators Content Designation MARC Displays Bibliographic Networks and Shared Cataloging Metadata Dublin Core Metadata Encoding and Transmission Standard Metadata Object Description Schema Summary Review Questions Notes Suggested Reading Chapter 20: COPY CATALOGING Policy Issues 1. Acceptability of Sources 2. Record Fullness 3. Errors 4. Call Numbers 5. Tracings (Subject Headings and Added Entries/Access Points Overview of the Operation Choosing the Source(s) Summary Review Questions Note Suggested Reading Chapter 21: PROCESSING MATERIALS Evidence of Library Ownership Location Information Recording and Tracking Use Preservation and Security Summary Review Questions Notes Suggested Reading Chapter 22: LEADING THE CATALOG DEPARTMENT Management Tasks Needed Skills Department Policies and Procedures When Cataloging Standards Change Writing a Policy Manual Adopting the Policy Manual Current Issues Ten Hints for Leadership Patron Service First and Foremost Review Questions Suggested Reading Indexes Topical Index to the Text Index to Names Index to Figures Type of Media Access Points Description Classification

Abstract: Contents Illustrations Preface Chapter 1: INTRODUCTION Longevity of Libraries Is Reading Dying or Already Dead? Libraries' Societal Value Beyond Preserving Information Content vs. the Package Libraries' Bright Future Points to Keep in Mind Works Cited Suggested Readings Chapter 2: FROM SELECTION TO COLLECTION MANAGEMENT Concepts and Terms Collection Management and Library Types Institutional Libraries Public Libraries School Libraries Standards and Guidelines Taking on Collection Management Responsibilities Points to Keep in Mind Works Cited Suggested Readings Chapter 3: ASSESSING USER NEEDS Concepts and Terms Why Spend the Time and Effort on Service Community Studies? Practical Aspect Common Types of Data Collected Data Collecting and Analysis Techniques Key Informants-Gatekeepers Focus Groups and Community Forums Social Indicators Field Surveys Academic Libraries Public Libraries School Library Media Centers Special Libraries/Information Centers Points to Keep in Mind Works Cited Selected Internet Resources Suggested Readings Chapter 4: SELECTING MATERIALS Selection Starting Point: The Collection Management Policy and Its Value Engaging in Selection Activities Institutional Setting and User Interests Resources to Consult What Is in the Collection, What Is Lacking Language Assessing Quality Reviews Other Quality Factors Cost Issues Variations in Selection by Library Type Academic Libraries-Community Colleges College Libraries University Libraries Public Libraries School Library Media Centers Special Libraries Closing Thoughts on Selection-Quality or Demand Points to Keep in Mind Works Cited Suggested Readings Chapter 5: ACQUIRING MATERIALS Acquiring Collection Materials Acquisition Methods Selecting the Vendor What the Firm Stocks Vendor Technological Capabilities Speed of Delivery Financial Considerations Additional Vendor Services Customer Service Considerations Vendor Evaluation Retail Outlets Out-of-Print and Antiquarian Dealers Fiscal Management Estimating Costs Allocating Funds Financial Records Encumbering Stewardship Audits Points to Keep in Mind Works Cited Selected Websites of Note Suggested Readings Chapter 6: ASSESSING COLLECTIONS AND THE LIBRARY Collection Assessment Methodologies Collection-Centered Methods List Checking Expert Opinion (Impressionistic Assessment) Comparative Use Statistics Using Collection Standards as an Assessment Method Use-Centered Methods Circulation Studies Customer Perceptions Use of ILL Statistics Bibliometric Studies Deselection-Weeding Deselection Variations Public Libraries School Library Media Centers Special Libraries Academic Libraries Barriers to Deselection Deselection Criteria Storage Points to Keep in Mind Works Cited Suggested Readings Chapter 7: COOPERATION, COLLABORATION, AND CONSORTIA ISSUES Background Sharing Collection Items Shared Collection Building Sharing Collection Storage Reasons for Engaging in Joint Ventures Collaboration on the Personal Level Making Collaborative Projects Work Group Decision Making Points to Keep in Mind Works Cited Suggested Readings Chapter 8: PRINT, MEDIA, AND RELATED ISSUES Producers of Library Collection Resources Types of Producers Serial Producers What Is a Serial? Serials Selection Issues and Models Identifying Serials Media Formats Media Issues Video Formats Other Image Formats Maps Audio Recordings Games Government Documents Information Acquiring Government Information Federal Depository Library Program Points to Keep in Mind Works Cited Suggested Readings Chapter 9: E-RESOURCES AND TECHNOLOGY ISSUES Differences Between Traditional and E-Resources Selection Issues Content Limitations Cost People Issues Technical Issues Assessment Options Cancellation or Loss of Service E-Formats E-Books E-Readers Google Books Project Alternatives to Google Books Project Serials Online Music/Audio Video Web Resources Institutional Repositories (IR) Managing Electronic Resources Points to Keep in Mind Works Cited Suggested Readings Chapter 10: PRESERVATION ISSUES Libraries and Cultural Patrimony Preserving the Investment in the Collection Proper Handling Environmental Control Security Disaster Preparedness Digital Preservation Conservation Points to Keep in Mind Works Cited Selected Internet Resources Suggested Readings Chapter 11: LEGAL ISSUES Gifts and the IRS Inventory Control Lending Rights and the First Sale Doctrine Copyright Laws and Libraries Libraries and the Law Fair Use and Copying Digital Millennium Copyright Act (DMCA) DMCA and Technology Issues Enforcement Contractual Compliance Disappearance of Material Digital Rights Management (DRM) Licenses and Contracts The Art of Negotiation Points to Keep in Mind Works Cited Suggested Readings Chapter 12: ACCESS, ETHICS, AND INTELLECTUAL FREEDOM Libraries, the First Amendment, and Intellectual Freedom Ethics, Personal Beliefs, Biases, and Collection Management Privacy Access-Filtering Bibliotherapy-Readers Advisory Activities Points to Keep in Mind A Closing Thought Works Cited Suggested Readings Index