Topic
Etiquette
About: Etiquette is a research topic. Over the lifetime, 443 publications have been published within this topic receiving 4527 citations. The topic is also known as: manners & good manners.
Papers published on a yearly basis
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Papers
TL;DR: This section discusses human-computer etiquette in traditional social interactions involving the use of computers that explicitly strive to elicit a perception of “personhood” from the human participant, and focuses on computers that occupy more traditional roles as complex and largely unpersonified machines involved in high-criticality working relationships with humans.
Abstract: 1 It might, perhaps, be more accurate to say the etiquette is perceived by human users rather than exhibited by the automation itself, but that subtlety is largely irrelevant to the work we review here. Whereas the other articles in this section discuss human-computer etiquette in traditional social interactions involving the use of computers that explicitly strive to elicit a perception of “personhood” from the human participant, we focus on computers that occupy more traditional roles as complex and largely unpersonified machines involved in high-criticality working relationships with humans—where the consequences of failure can be catastrophic in terms of lives, money, or both. Politeness and social niceties are important in many human-human social interactions, but in critical, highly technical work, there is the common misperception that we can “dispense with protocol” and get down to business, even with those who are not particularly courteous. In fact, excessive adherence to polite norms can seem stilted and sometimes frustrating in such settings. Here, we argue the etiquette exhibited 1
351 citations
TL;DR: This paper investigated the genealogy of norms by considering not the origin of norms, but rather what makes certain norms more likely to prevail, and found that emotional responses constitute one important set of mechanisms that affects the cultural viability of norms.
Abstract: One promising way to investigate the genealogy of norms is by considering not the origin of norms, but rather what makes certain norms more likely to prevail. Emotional responses, I maintain, constitute one important set of mechanisms that affects the cultural viability of norms. To corroborate this, I exploit historical evidence indicating that sixteenth‐century etiquette norms prohibiting disgusting actions were much more likely to survive than other sixteenth‐century etiquette norms. This case suggests more broadly that research on cultural evolution should pay greater attention to the role of emotion systems in cultural transmission.
176 citations
Journal Article•
TL;DR: Norms that lead to good online etiquette are a stepping-stone to social capital and community members can influence how their community develops.
Abstract: Creating online communities of practice involves much more than creating software Software houses online communities of practice activities but social interactions also depend on who is involved, what their goals are, their personalities and the community's norms and policies By paying attention to these sociability issues, community members can influence how their community develops Norms that lead to good online etiquette are a stepping-stone to social capital
125 citations
TL;DR: Experimental evidence shows that people do display polite behavior toward computers, perceiving human qualities they don't actually have.
Abstract: As much as people crave more human-like computers, experimental evidence shows that people do display polite behavior toward computers, perceiving human qualities they don't actually have.
114 citations
Related Topics (5)
Performance Metrics
| Year | Papers |
|---|---|
| 2026 | 1 |
| 2025 | 115 |
| 2024 | 172 |
| 2023 | 330 |
| 2022 | 406 |
| 2021 | 40 |