Topic
Endurability
About: Endurability is a research topic. Over the lifetime, 22 publications have been published within this topic receiving 1384 citations.
Papers
TL;DR: An extensive, critical multidisciplinary literature review and exploratory study of users of Web searching, online shopping, Webcasting, and gaming applications indicates that engagement is a process comprised of four distinct stages: point of engagement, period of sustained engagement, disengagement, and reengagement.
Abstract: The purpose of this article is to critically deconstruct the term engagement as it applies to peoples' experiences with technology. Through an extensive, critical multidisciplinary literature review and exploratory study of users of Web searching, online shopping, Webcasting, and gaming applications, we conceptually and operationally defined engagement. Building on past research, we conducted semistructured interviews with the users of four applications to explore their perception of being engaged with the technology. Results indicate that engagement is a process comprised of four distinct stages: point of engagement, period of sustained engagement, disengagement, and reengagement. Furthermore, the process is characterized by attributes of engagement that pertain to the user, the system, and user-system interaction. We also found evidence of the factors that contribute to nonengagement. Emerging from this research is a definition of engagement—a term not defined consistently in past work—as a quality of user experience characterized by attributes of challenge, positive affect, endurability, aesthetic and sensory appeal, attention, feedback, variety-novelty, interactivity, and perceived user control. This exploratory work provides the foundation for future work to test the conceptual model in various application areas, and to develop methods to measure engaging user experiences. © 2008 Wiley Periodicals, Inc.
1,242 citations
TL;DR: In this paper, a managerially based understanding of corporate social responsibility and the "common good" is proposed, and a process by which corporations and other organizations in society can raise up social responsibility for explicit consideration in decision making.
58 citations
TL;DR: Users who perceived greater psychological presence of another shopper were significantly more engaged in the online shopping activity and co-presence in co-browsing fostered a more rewarding experience than in the chat-only condition.
44 citations
1 Jan 2008
TL;DR: To measure engagement, a multidimensional instrument was developed and surveyed 440 online shoppers to assess its reliability and construct validity and showed that engagement is comprised of six distinct factors: perceived usability, aesthetics, focused attention, involvement, novelty, and endurability.
Abstract: Increased emphasis on user experiences with technology demonstrates that systems must be not only usable, but engaging. Engagement, defined as a quality of user experience, is a multidimensional construct characterized by aesthetic appeal, novelty, perceived challenge, feedback and control, attention, motivation, and affect. To measure engagement, we developed a multidimensional instrument and surveyed 440 online shoppers to assess its reliability and construct validity. Results of exploratory factor analysis showed that engagement is comprised of six distinct factors: perceived usability, aesthetics, focused attention, involvement, novelty, and endurability.
32 citations
1 Jan 2016
TL;DR: The User Engagement Scale (UES), a 31 item experiential questionnaire that measures six dimensions of user engagement: novelty, felt involvement, focused attention, aesthetic appeal, perceived usability, and endurability, is used.
Abstract: This chapter focuses on the User Engagement Scale (UES), a 31 item experiential questionnaire that measures six dimensions of user engagement: novelty, felt involvement, focused attention, aesthetic appeal, perceived usability, and endurability. The UES has been adopted and adapted to measure engagement in various domains, including online search, news, and video; educational, haptic, consumer, and social networking applications; and video games. Over 50 studies are synthesized to examine the dimensionality, reliability, validity and generalizability of the UES. In addition to illuminating the strengths and weaknesses of the UES as a measurement tool, this chapter uses the UES to explore the reciprocal relationship between theory and the development and application of measurement instruments in user experience research
19 citations
Related Topics (5)
Performance Metrics
| Year | Papers |
|---|---|
| 2021 | 4 |
| 2020 | 3 |
| 2017 | 1 |
| 2016 | 2 |
| 2015 | 1 |
| 2014 | 1 |