TL;DR: In this paper, a call management computer intercepts incoming calls and controls the handling of such calls according to instructions received from the users' workstations, which are accessed via the digital data network.
Abstract: A Call Management System provides for management of calls directly by system users at their workstation computers via a digital data network such as a digital networks not controlled via the user's telephone instruments as in prior systems. A call management computer intercepts incoming calls and controls the handling of such calls according to instructions received from the users' workstations, which are accessed via the digital data network. Trunk circuits are monitored and controlled using digital signal processors to proactively identify the called party, the calling party and the call type (voice, Fax, data) and control and to monitor all calls. Each different type of call is managed differently and automatically through direct user workstation controls and/or user-generated rules to provide special treatment for designated callers. Multiple calls to user at the same time may be handled with no busy signals to callers. Only one number is needed for a user to receive voice Fax and data calls. Fax and data transmissions are automatically received.
TL;DR: In this article, a Personal Telephone Manager (PTM) is used to screen, control, route and respond to incoming telephone calls and to communicate called party text messages in auditory form to the caller.
Abstract: A method and system for managing telephone calls includes a personal telephone manager (PTM) (12) and uses out-of-band, wireless, two-way signaling, messaging and alerting to screen, control, route and respond to incoming telephone calls and to communicate called party text messages in auditory form to the caller. Using an out-of-band signaling/messaging path (16), the PTM (12) frees the called party from the need to maintain telephone network connectivity, from having to inform others of his/her current location, and from having to subscribe to and use cellular telephone service. Two-way wireless data messaging to a portable computer (18) equipped with radio transceivers is also provided. This feature enables the system to provide a set of real-time options including: call screening by the called party based on information identifying the caller's telephone number; call redirection to a wireline or wireless telephone number as specified by the called party; call redirection to a third party or to a voice mail system; or the return of a text message specified by the called party to the caller in auditory form.
TL;DR: In this paper, a number of electronic communications methods are described involving a first party and a second party, with assistance from at least a trusted party (T), enabling electronic transactions in which the first party (A) has a message for the second party (B).
Abstract: A number of electronic communications methods are described involving a first party (A) and a second party (B), with assistance from at least a trusted party (T), enabling electronic transactions in which the first party (A) has a message for the second party (B). The first party (A), the second part (B), and the trusted party (T) undertake an exchange of transmissions (1, 2) at least one of which occurs electronically and in an encrypted manner, such that if all transmissions reach their destinations the second party only receives the message if the first party (A) receives at least one receipt. Preferably, the identity of the first party (A) is temporarily withheld from the second party (B) during the transaction. At least one receipt received to the first party (A) enables the first party to prove the content of the message received by the second party (B).
TL;DR: In this paper, a call processor system can receive an inbound call intended for a called party and place an outbound call to the called party, and the call processing system can provide the caller with a call transfer option.
Abstract: The present invention provides flexible call processing. For example, a call processor system can receive an inbound call intended for a called party and place an outbound call to the called party. The call processing system can provide the called party with a call transfer option.
TL;DR: In this article, a system is described in which call processing considers unique information about the call to better serve the caller and/or to enable the called party to more efficiently handle the call.
Abstract: A system is described in which call processing considers unique information about the call to better serve the caller and/or to enable the called party to more efficiently handle the call. In one embodiment, the unique information considered by the call processor is information indicator digits, which may indicate to the called party whether to accept the call before the voice portion of the call is initiated.