TL;DR: In this paper, the authors argue that if the mark is being used in satire, satire, criticism, comparative advertising, news reporting, and other commentary on the social network site and there is no confusion about the source of this expression, the court is less likely to find infringement.
Abstract: This Article explores how current federal trademark infringement and free speech law applies to “brandjacking” - the allegedly illegal use of trademarked brand names - on social network sites like Facebook and Twitter. When individuals use the trademarks of others without authorization in usernames, account names, and/or the content of these sites, it is unclear whether infringement law applies if that third party is not advertising or selling goods or services. Where the mark is being used in parody, satire, criticism, comparative advertising, news reporting, and other commentary on the social network site and there is no confusion about the source of this expression, this Article argues that courts are less likely to find infringement. The court may conclude the markholder cannot satisfy one or more threshold elements of an infringement claim because there is no “use in commerce” of the mark; the mark is not used in connection with goods, services, or commercial activities; and/or there is no commercial use or trademark use of the mark. Or the court may find this use of the mark is not likely to cause confusion, qualifies for a fair use defense, or is protected by the First Amendment right to freedom of expression. On the other hand, if the accused infringer is using the mark to impersonate the markholder and cause confusion about the source of expression on the social network site, some courts may find infringement even where the third party is not advertising or selling goods or services. Those courts may conclude this expressive use of the mark qualifies as an “information service” and trademark use of the mark. By prohibiting unauthorized uses of marks that cause this type of confusion, trademark infringement law can reduce consumer search costs and protect both consumers and markholders from various harms. Such restrictions on use of another’s mark may not violate the First Amendment if reasonable persons believe the third party’s false statements of identity and authorship. To balance trademark and free speech interests, this Article proposes that infringement law should apply to the unauthorized use of a mark on a social network site that is likely to cause confusion about the source of expression unrelated to the advertising or sale of goods or services, but only where (1) the mark is used to impersonate the markholder and falsely suggest the markholder is the author of the third party’s expression, (2) reasonable people believe the imposter’s false statements of identity and authorship, and (3) the content of the social network site page does not dispel the confusion regarding the source of the expression. If the third party is not advertising or selling any goods or services on the social network site and consumers are only confused about whether the markholder authorized this use of its mark or is affiliated with or sponsors the third party’s expression, this expressive use of the mark should be outside of the scope of the trademark infringement laws. Unauthorized use of a trademark is not equivalent to brandjacking.
TL;DR: A Delphi-based survey among both academic and professional experts was conducted to explore the key features of brand hijacking and expand existing theories as discussed by the authors, and the results of the Delphi survey enable the main hijacking actions to be mapped, based on two motivational axes (utilitarian-idealistic and destructive-constructive) and on the various intentions that guide the hijackers.
Abstract: In the democratic digital environment, brand managers frequently deal with the unauthorized use of the brand by third parties. The phenomenon, known as brand hijacking, has been treated in different and sometimes conflicting ways in the academic and professional literature. The aim of this paper is to clarify the meaning of brand hijacking and to shed light on the various motivations and intentions underpinning the phenomenon.,A Delphi-based survey among both academic and professional experts was conducted to explore the key features of brand hijacking and expand existing theories.,The results of the Delphi survey enable the main brand hijacking actions to be mapped, based on two motivational axes (utilitarian–idealistic and destructive–constructive) and on the various intentions that guide the hijackers. The results help re-define the key elements of brand hijacking, through the lens of non-collaborative brand co-creation.,Managerial implications are presented in terms of the corporate response to the two main effects of hijacking, namely, brand reputational damage and brand repositioning.,The paper helps to shed light on the main components of brand hijacking, thus gaining expert consensus in refining the existent conceptualization in relation to a rapidly changing brand management scenario because of the gradual loss by brand managers of their traditional control.
TL;DR: In this paper, the pharmaceutical industry is under worldwide attack from brandjackers using the Internet to illegally use protected trademarks and other intellectual property to market counterfeit drugs, illustrating the potential damage of not protecting valuable corporate brand names and reputations.
Abstract: The pharmaceutical industry is under worldwide attack from brandjackers using the Internet to illegally use protected trademarks and other intellectual property to market counterfeit drugs. This problem is discussed, illustrating the potential damage of not protecting valuable corporate brand names and reputations. Methods of preventing and monitoring the problem of brandjacking are offered.
TL;DR: Brand risks can come in many different types and this book provides examples of how these risks can arise as well as providing quantitative estimates of the adverse impacts that can result from such risks as discussed by the authors.
Abstract: The rise of the Internet and social media in particular offer great opportunities for brand owners to increase business and brand recognition While this has clearly been of benefit to brand owners, who have seen a consequent rise in the value of their brands, it simultaneously makes those brands more attractive for exploitation or attack by others Brand risks can come in many different types and this book provides examples of how these risks can arise as well as providing quantitative estimates of the adverse impacts that can result from such risks Brand owners need to be aware of the risks and of the need to develop strategies for identifying and managing them This book details the process by which a brand owner can develop a brand risk management process to protect a brands reputation and value Rather than prescribe a one-size-fits-all approach, the authors provide guidance on how a brand risk management process can be tailored to particular needs and circumstances This approach is underpinned by drawing on examples of best practice in the fields of risk management, interaction design and engineering design This combined approach relies on developing an understanding of the risks faced by a particular brand owner, the full context of those risks and also the brand owners capabilities for identifying and managing those risks This book contains many real-world examples and interviews with a number of brand owning organisations ranging from small companies to large multinationals