Topic
Affinity diagram
About: Affinity diagram is a research topic. Over the lifetime, 26 publications have been published within this topic receiving 3237 citations.
Papers
Book•
1 Jul 1997
TL;DR: This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations.
Abstract: This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems that reflect the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems. In this book, you'll find the underlying principles of the method and how to apply them to different problems, constraints, and organizational situations.
Contextual Design enables you to
+ gather detailed data about how people work and use systems
+ develop a coherent picture of a whole customer population
+ generate systems designs from a knowledge of customer work
+ diagram a set of existing systems, showing their relationships, inconsistencies, redundancies, and omissions
Table of Contents
Chapter 1 Introduction
Chapter 2 Gathering Customer Data
Chapter 3 Principles of Contextual Inquiry
Chapter 4 Contextual Inquiry in Practice
Chapter 5 A Language of Work
Chapter 6 Work Models
Chapter 7 The Interpretation Session
Chapter 8 Consolidation
Chapter 9 Creating One View of the Customer
Chapter 10 Communicating to the Organization
Chapter 11 Work Redesign
Chapter 12 Using Data to Drive Design
Chapter 13 Design from Data
Chapter 14 System Design
Chapter 15 The User Environment Design
Chapter 16 Project Planning and Strategy
Chapter 17 Prototyping as a Design Tool
Chapter 18 From Structure to User Interface
Chapter 19 Iterating with a Prototype
Chapter 20 Putting It into Practice
3,524 citations
14 Sep 2015
TL;DR: This paper discusses the particular use of affinity diagramming in prototype evaluations in interaction design, which has been tailored and consists of four stages: creating notes, clustering notes, walking the wall, and documentation.
Abstract: Affinity diagramming is a technique used to externalize, make sense of, and organize large amounts of unstructured, far-ranging, and seemingly dissimilar qualitative data HCI and interaction design practitioners have adopted and used affinity diagrams for different purposes This paper discusses our particular use of affinity diagramming in prototype evaluations We reflect on a decade’s experience using affinity diagramming across a number of projects, both in industry and academia Our affinity diagramming process in interaction design has been tailored and consists of four stages: creating notes, clustering notes, walking the wall, and documentation We draw examples from eight projects to illustrate our particular practices along these four stages, as well as to ground the discussion
233 citations
18 Apr 2015
TL;DR: This paper presents the first in-depth investigation of the real-world practices of people who use paper-based affinity diagrams and similar clustering processes in their work, in order to identify challenges and requirements for technology support.
Abstract: Despite the availability of computer-based alternatives both for desktop and touch screen systems, a number of cooperative work processes still commonly rely on simple paper sticky notes. In this paper, we present the first in-depth investigation of the real-world practices of people who use paper-based affinity diagrams and similar clustering processes in their work, in order to identify challenges and requirements for technology support. Findings from retrospective and artifact-based interviews with 13 participants suggest ways in which the rich interactions and material affordances offered by paper are key to the process. Instead of seeking to replicate interactions with paper on a screen, simpler transfer of information between the physical and digital worlds has the potential to address many of the most pressing problems experienced in practice. We describe different types of technology integration and augmentation, with preliminary recommendations for different situations.
157 citations
3 Nov 2011
TL;DR: A digital workspace for supporting affinity diagramming is designed and implemented that combines digital pen & paper with an interactive table and tangible tokens to support reflection-in-action and for enhancing discussion and coordination.
Abstract: Using affinity diagramming as an example, we investigate reality-based interfaces for supporting creative group work. Based on an observational study grounded in the reality-based interaction framework, we identified power vs. reality tradeoffs that can be addressed to find a close fit to embodied practice. Using this knowledge, we designed and implemented a digital workspace for supporting affinity diagramming. Its hybrid interaction techniques combine digital pen & paper with an interactive table and tangible tokens. An additional vertical display is used to support reflection-in-action and for enhancing discussion and coordination. A preliminary user study confirmed the applicability of our tradeoffs and the general acceptance of the tool design.
75 citations
Patent•
22 Mar 2002TL;DR: In this article, a virtual real-time affinity diagramming collaboration by a remotely distributed team of participants has posting a collaboration context on a virtual white board, visible to each participant in real time; generating, by each participant, virtual sticky notes for brainstorming ideas of that participant.
Abstract: Virtual real-time affinity diagramming collaboration by a remotely distributed team of participants has posting a collaboration context on a virtual white board, visible to each of the participants in real time; generating, by each of the participants, virtual sticky notes for brainstorming ideas of that participant; moving the virtual sticky notes to the virtual white board; categorizing the virtual sticky notes into groups on the virtual white board; and labeling the groups to provide categories of the brainstorming ideas, expressed by the virtual sticky notes, in each of the groups.
37 citations
Related Topics (5)
Performance Metrics
| Year | Papers |
|---|---|
| 2021 | 3 |
| 2019 | 2 |
| 2016 | 1 |
| 2015 | 5 |
| 2014 | 1 |
| 2013 | 3 |