TL;DR: In the context of communication research, the work in this article addresses the contexts as much as the behaviors of talk and can tease out the ordering that interactants themselves impose upon their own communication experiences and the ways in which the social practices of talk both are constrained by and themselves constrain goals, identities, and social structures.
Abstract: Introduction When academic theorizing addresses everyday communication phenomena, there are losses as well as gains. Research may, selectively or otherwise, partially represent the full subtlety of contextualized interaction. Methodological constraints may impose their own selectivity, so that we tend to access the accessible and learn what is most readily learnable. The real-time nature of programmatic research will reflect epistemological shifts and disciplinary development. It is altogether likely that academic and lay versions of the phenomena themselves and their boundaries will not perfectly mirror each other at any one point. On the other hand, research can discover regularities within communicative interchanges and identify, and perhaps even predict, contextual configurations that relate systematically to them. If it is amenable to methodological triangulation upon data and research questions, and if it incorporates within its own activities a mechanism for building cumulatively on empirical insights, communication research can begin to impose order on the uncertainty that interaction presents to us. More particularly, research that addresses the contexts as much as the behaviors of talk can tease out the ordering – motivational, strategic, behavioral, attributional, and evaluative – that interactants themselves impose upon their own communication experiences, and the ways in which the social practices of talk both are constrained by and themselves constrain goals, identities, and social structures. In the case of “accommodation theory,” the focus of the present collection, we have a research program that has developed over more than a dozen years, undergoing many extensions and elaborations, as an account of contextual processes impinging on sociolinguistic code, style, and strategy selections.
TL;DR: The Bourhis Index as discussed by the authors ) is a collection of contributors to the Bourhis Conference on Communicative Accommodation in Organisational Communication and Interaction, with a focus on the relationship between conceptual and empirical links.
Abstract: List of contributors 1. Accommodation theory: communication, context and consequence Howard Giles, Nikolas Coupland and Justine Coupland 2. Audience accommodation in the mass media Allan Bell 3. Accommodation on trial: processes of communicative accommodation in courtroom interaction Per Linell 4. Accommodation in medical consultations Richard L. Street, Jr 5. Accommodation and mental disability Heidi E. Hamilton 6. Accommodation in therapy Kathleen Ferrara 7. Accommodation in native-nonnative interactions: going beyond the 'what' to the 'why' in second-language research Jane Zuengler 8. Interethnic accommodation: the role of norms Cynthia Gallois and Victor J. Callan 9. Organisational communication and accommodation: toward some conceptual and empirical links Richard Y. Bourhis Index.
TL;DR: Communication Accommodation Theory (CAT) as discussed by the authors is a general theoretical framework of both interpersonal and intergroup communication, and it seeks to explain and predict why, when, and how people adjust their communicative behavior during social interaction, and what social consequences result from those adjustments.
Abstract: Communication Accommodation Theory (CAT) is a general theoretical framework of both interpersonal and intergroup communication. It seeks to explain and predict why, when, and how people adjust their communicative behavior during social interaction, and what social consequences result from those adjustments. In this entry, a brief historical overview of CAT's development is first provided, and some of its basic concepts are introduced. Second, the different adjustment strategies that speakers may enact are explained, and objective and subjective measures of accommodation are distinguished. Third, the motivations underlying communicative adjustment are examined, and the ways in which they can be shaped by the sociohistorical context in which an interaction is embedded are discussed. Fourth, the social consequences of communicative adjustment (and nonadjustment) are explored, and some of the many factors that mediate and moderate people's evaluations of others’ behavior are discussed. Finally, previous CAT principles are refined and elaborated, and directions for future research are suggested.
Keywords:
accommodation;
convergence;
divergence;
intergroup communication;
interpersonal communication;
language;
overaccommodation;
social identity;
underaccommodation
TL;DR: In this paper, the authors examined factors that influence guest satisfaction with a peer-to-peer (P2P) accommodation and their intention to use it again for future trips based on an online survey of 644 travelers living in the United States.