Journal Issue10.1002/ASI.V59:14
Using information behaviors to evaluate the functionality and usability of electronic resources: From Ellis's model to evaluation
TL;DR: Two novel methods, based on an extension of Ellis's model, use the empirically observed IBs of lawyers as a framework for structuring user-centered evaluations of the functionality and usability of electronic resources.
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Abstract: Information behavior (IB) research involves examining how people look for and use information, often with the sole purpose of gaining insights into the behavior displayed. However, it is also possible to examine IB with the purpose of using the insights gained to design new tools or improve the design of existing tools to support information seeking and use. This approach is advocated by David Ellis who, over two decades ago, presented a model of information seeking behaviors and made suggestions for how electronic tools might be designed to support these behaviors. Ellis also recognized that IBs might be used as the basis for evaluating as well as designing electronic resources. In this article, we present the IB evaluation methods. These two novel methods, based on an extension of Ellis's model, use the empirically observed IBs of lawyers as a framework for structuring user-centered evaluations of the functionality and usability of electronic resources. In this article, we present the IB methods and illustrate their use through the discussion of two examples. We also discuss benefits and limitations, grounded in specific features of the methods. © 2008 Wiley Periodicals, Inc.
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Citations
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TL;DR: Cognitive engineering a distributed approach to machine intelligence, a distributed approach to machine intelligence, it will really give you the good idea to be successful.
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Building on models of information behaviour: linking information seeking and communication
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TL;DR: A new model is proposed that includes key elements of existing models and takes into account not just the information seeker but also the communicator, and will be of practical value both to information providers and to users.
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TL;DR: The differences in information seeking behaviours between low and high literacy users of an on-line social service system are investigated and information seeking behaviour models are looked at as theoretical lenses to analyse their behaviour from the identified characteristics.
Contributions to conceptual growth: The elaboration of Ellis's model for information-seeking behavior
Reijo Savolainen
- 01 Mar 2017
TL;DR: Using Ellis's seminal model of information seeking as an example, this study demonstrates how the elaborations made to the original framework since the late 1980s have contributed to conceptual growth in information‐seeking studies.
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Evaluating the Information Behaviour methods: Formative evaluations of two methods for assessing the functionality and usability of electronic information resources
TL;DR: This article presents formative evaluations of two new methods for assessing the functionality and usability of a particular type of interactive system-electronic information resources and highlighted a number of trade-offs for the development of UEMs and general lessons learned.
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