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Usability Engineering: Process, Products and Examples
Laura Marie Leventhal,Julie Barnes +1 more
- 01 Apr 2007
79
TL;DR: This chapter discusses the process of designing a user interface to match the user needs, and some guidelines, some standards and generally some more ideas to improve the design of interaction.
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Abstract: CONTENTS I. Introduction to usability. 1. What is a user interface? 2. What do we mean by HCI, usability, and user interfaces? 3. Defining usability and models of usability. II. The process of usability engineering. 4. The process of usability engineering. III. Defining and documenting the user's needs. 5. Understanding and documenting the UI that the user has in mind. 6. Large-scale example of analysis and specification of user context, tasks, and characteristics. IV. Designing a user interface to match the user needs. 7. Designing the interaction and designing a solution. 8. Interaction styles and how they relate to project situations. 9. More guidelines, some standards and generally some more ideas to improve your design of interaction. V. Revisiting the process. 10. Revisiting the process: Prototyping your interaction. 11. Usability assessment. VI. A little more about design. 12. Interaction design and evaluation example. 13. Specifying and analyzing your (quality) software design. VII. Context, constraints and responsibilities for user interface design. 14. The 'H' in HCI. 15. Usability for everyone. 16. References.
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Citations
Assessing web site usability measurement
TL;DR: This study proposed an extension of the QUIM model as a basic model for usability model for a web site and proposed a set of guidelines to assist in determining design and usability.
A field study of the relationship and communication between Chinese evaluators and users in thinking aloud usability tests
Qingxin Shi
- 20 Oct 2008
TL;DR: The results of the study showed that Chinese users focused mainly on tasks, while evaluators focused on both users and tasks, and that communication was appropriate for the formative evaluations, but not for the summative evaluations.
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The impact of human–robot multimodal communication on mental workload, usability preference, and expectations of robot behavior
Julian Abich,Daniel Barber +1 more
TL;DR: Although the speech-alone condition elicited the lowest level of perceived workload, the usability preference and expectations of robot behavior after interacting through each communication condition was the same, indicating systems that employ gesture communication could also support speech communication with little to no additional subjectively perceived cognitive burden on the user.
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No User Left Behind: Including Accessibility in Student Projects and the Impact on CS Students’ Attitudes
G. Michael Poor,Laura Marie Leventhal,Julie Barnes,Duke Hutchings,Paul Albee,Laura A. Campbell +5 more
TL;DR: Results of the survey indicate that students’ awareness of issues related to usability and accessibility are increased after taking the course and completing the project, and point to possible benefits of including usability and access topics into CS curricula.
22
An empirical investigation of user involvement, website quality and perceived user satisfaction in eGovernment environments
Hanne Sørum
- 29 Aug 2011
TL;DR: It is concluded that further investigation is needed in order to facilitate high quality interactions and great user experiences, and provide additional insights to the role of user testing in an eGovernment context.
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