Travel Time Perception in a Multimodal Public Transport Trip

TL;DR: In this paper, the authors present an empirical investigation of the actual and perceived travel time at each stage in a bus-rail transport trip, where first mile, in-vehicle stage, transfer stage and last mile are all considered.

Abstract: Perceived travel time in public transport trip directly affects passengers’ 1 satisfaction and therefore is an essential factor for consideration when planning and operating 2 the public transport system. In this context, this paper presents an empirical investigation of 3 actual and perceived travel time at each stage in a bus-rail transport trip, where first mile, 4 in-vehicle stage, transfer stage and last mile are all considered. Data on actual and perceived 5 travel time, socioeconomic characteristics, trip characteristics and facility usage are collected 6 by accompany survey undertaken from passengers’ originations to destinations. The results 7 from a series of paired differences of means T-tests show that passenger do perceived travel 8 time to be greater than the actual amount at each stage. Three linear regression models are 9 developed for estimation of perceived walking, waiting and in-vehicle time. Results indicate 10 that socioeconomic characteristics, trip characteristics and facility usage seem to have an 11 impact on passengers’ travel time perception, while the travel time spent on the previous stage 12 does not affect the perception too much. 13 14