Open AccessJournal Article
Study of the effect of time availability on the consultation.
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TL;DR: In this paper, the authors looked at the effect of different appointment time intervals on process and outcome measures in the consultation and found that patients were significantly more likely to report in satisfaction questionnaires that they had little or far too little time available.
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Abstract: This study looked at the effect of different appointment time intervals on process and outcome measures in the consultation. Over a five-month period patients attending a two-partner surgery were non-systematically allocated to appointments at five, 10 or 15 minute intervals. Consultations were audiotaped and analysed. When appointments were scheduled at longer intervals, doctors asked significantly more questions and made significantly more statements explaining the problem and its management, while patients asked significantly more questions and made significantly more statements of their own ideas about the problem. In consultations booked at shorter intervals patients were significantly more likely to report in satisfaction questionnaires that they had little or far too little time available. The implications of the results for future planning are discussed.
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Communication Patterns of Primary Care Physicians in the United States and The Netherlands
TL;DR: U.S. and Dutch primary care visits showed substantial differences in communication patterns and visit length, which may reflect country distinctions in medical training and philosophy, health care system characteristics, and cultural values and expectations relevant to the delivery and receipt of medical services.
Effect of patient completed agenda forms and doctors' education about the agenda on the outcome of consultations : randomised controlled trial
TL;DR: A patient completed agenda form before the consultation or general practitioner education about the agenda form, or both, enabled the identification of more problems in consultations even though consultations were longer.
83
References
The "five minute" consultation: effect of time constraint on clinical content and patient satisfaction.
TL;DR: An experiment was carried out in which patients who were seeking appointments for a consultation in a general practice in south London attended consulting sessions booked at 5, 7.5, or 10 minute intervals and patients were invited to complete a questionnaire designed to measure satisfaction with the consultation.
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Peer review of consultations in primary care: the use of audiovisual recordings.
TL;DR: The traditional five-minute appointment system in general practice needs to be reconsidered if an improved interviewing technique results in a more favourable outcome.
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Doctor-patient communication in general practice consultations*
TL;DR: Study in depth of the verbal interaction between doctor and patient in general practice consultations can provide guide lines to those who seek an improvement in doctor‐patient communication.
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•Journal Article
Consultation length and outcome in two group general practices
TL;DR: Two group general practices were located which, while similar in a number of important respects, differed in the number of appointment consultations arranged per hour, and data was collected to see if corresponding differences in consultation outcome could be found.
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List sizes and use of time in general practice.
J.R. Butler,M W Calnan +1 more
TL;DR: Evidence suggests that the extra time available to doctors is more likely to be used to increase rates of consultation in surgeries and home visits and to reduce the length of the working week.
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