Book Chapter10.1007/978-3-319-52181-7_5
Process-Oriented Information Logistics: Requirements, Techniques, Application
Bernd Michelberger,Markus Hipp,Bela Mutschler +2 more
- 01 May 2017
- pp 127-153
3
TL;DR: This chapter presents an approach for bridging the gap between process-oriented and context-aware delivery of process-related information to knowledge workers and presents an application and benefits of POIL.
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Abstract: Enterprises are confronted with a continuously increasing data load Examples of such data include sensor data, office files, e-mails, guidelines, and business data In turn, this data overload makes it difficult for knowledge workers to identify information needed to perform their tasks in the best possible way To remedy this information underload and to optimally utilize enterprise data, the latter must be aligned with business processes In fact, process-related information and business processes are usually managed separately On one hand, enterprise content management systems, shared drives, and Intranet portals are used fss management technology is used to design and enact business processes With process-oriented information logistics (POIL), this chapter presents an approach for bridging this gap In particular, POIL enables the process-oriented and context-aware delivery of process-related information to knowledge workers We also present use cases and proof-of-concept prototypes to demonstrate the application and benefits of POIL
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Citations
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TL;DR: Unraveling information logistics (IL) literature survey identifies key research clusters and provides a comprehensive overview of the field's evolution.
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