Open AccessPosted Content
Privacy and Consumer Agency in the Information Age: Between Prying Profilers and Preening Webcams
Nikhilesh Dholakia,Detlev Zwick +1 more
TL;DR: In this paper, the authors argue that the simultaneous occurrence of privacy concerns and ultra-exhibitionism is not coincidental, and that exhibitionism and voyeurism seem to offer new tools for consumer resistance against the electronic surveillance systems in networked markets and are inextricably linked to consumers' desire for control over their intimate personal information.
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Abstract: This article is about the ability of the consumer to control his or her destiny in the new electronic marketspace. Two seemingly opposite phenomena – the need for privacy and the desire for exhibitionism and voyeurism – are vying for attention on the media landscape. We believe the simultaneous occurrence of privacy concerns and ultraexhibitionism is not coincidental. Indeed, exhibitionism and voyeurism seem to offer new tools for consumer resistance against the electronic surveillance systems in networked markets and are inextricably linked to consumers’ desire for control over their intimate personal information.
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Citations
Information Rules: A Strategic Guide to the Network Economy
TL;DR: Shapiro and Varian as mentioned in this paper reviewed the book "Information Rules: A Strategic Guide to the Network Economy" by Carl Shapiro and Hal R. Varian and found that it is a good book to read.
1K
Bentham, Deleuze and Beyond: An Overview of Surveillance Theories from the Panopticon to Participation
TL;DR: An overview of surveillance theories and concepts that can help to understand and debate surveillance in its many forms can be found in this article, where a literature review can offer much-needed common ground for the debate.
Whose Identity Is It Anyway? Consumer Representation in the Age of Database Marketing
Detlev Zwick,Nikhilesh Dholakia +1 more
TL;DR: In this article, the authors argue that current consumer strategies are ineffective in maintaining control over one's identity in the electronic marketplace because such strategies are based on an obsolete ontological distinction between material identity and digital representation.
Learning from the Dark Web: leveraging conversational agents in the era of hyper-privacy to enhance marketing
TL;DR: In this article, the authors argue that over the next five to ten years society will see a shift in the nature of the Web, as consumers, firms and regulators become increasingly concerned about privacy, and predict that various information sharing and protection practices currently found on the Dark Web will be increasingly adapted in the overall Web, and in the process, firms will lose much of their ability to fuel a modern marketing machinery that relies on abundant, rich, and timely consumer data.
•Posted Content
Bentham, Deleuze and Beyond: An Overview of Surveillance Theories from the Panopticon to Participation
TL;DR: An overview of surveillance theories and concepts that can help to understand and debate surveillance in its many forms can be found in this article, where a literature review can offer much-needed common ground for the debate.
149
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Orality and literacy : the technologizing of the word
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Information Rules: A Strategic Guide to the Network Economy
Carl Shapiro,Hal R. Varian +1 more
- 01 Jan 1999
TL;DR: Information Rules will help business leaders and policy makers - from executives in the entertainment, publishing, hardware, and software industries to lawyers, finance professionals, and writers -- make intelligent decisions about their information assets.
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River Magic: Extraordinary Experience and the Extended Service Encounter
Eric J. Arnould,Linda L. Price +1 more
TL;DR: In this paper, the authors explored the provision of extraordinary hedonic experiences on commercial, multiday river rafting trips in the Colorado River basin and found that personal growth and self-renewal, "communitas", and harmony with nature are significant in explaining overall satisfaction.
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