Journal Article10.1016/J.JRETCONSER.2020.102377
Organic food corporate image and customer co-developing behavior: The mediating role of consumer trust and purchase intention
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TL;DR: Zhang et al. as mentioned in this paper explored the influence of corporate ability (CA) image and corporate social responsibility (CSR) image of organic food company on the consumption behavior and co-developing behavior of customers.
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About: This article is published in Journal of Retailing and Consumer Services. The article was published on 01 Mar 2021. The article focuses on the topics: Corporate social responsibility.
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Citations
Unveiling ways to reach organic purchase: Green perceived value, perceived knowledge, attitude, subjective norm, and trust
TL;DR: In this article , the authors investigated organic food consumption based on the perspectives of an extended research model by integrating the theory of consumption value (TCV) and theory of reasoned action (TRA).
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How public and government matter in industrial pollution mitigation performance: Evidence from China
TL;DR: Li et al. as discussed by the authors used the Malmquist index based on game cross-efficiency to measure the industrial pollution mitigation performance (IPMP) in each province of China, and the nonparametric kernel regression was employed to explore the effect by the influencing factors.
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The role of trust in the relationship between consumers, producers and retailers of organic food: A sector-based approach
TL;DR: In this paper, the authors examined the impact of trust and confidence in producers and retailers on the intention to purchase organic food and found that consumers are led to trust the actors of the organic food chain and the government.
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Increase hedonic products purchase intention through livestreaming: The mediating effects of mental imagery quality and customer trust
TL;DR: In this paper , a moderated serial mediation analysis was conducted to find the boundary condition for the livestreaming effect and also the mechanism for the success of utilizing livestreaming to boost hedonic products.
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Does Health Consciousness Matter to Adopt New Technology? An Integrated Model of UTAUT2 With SEM-fsQCA Approach
TL;DR: In this article , the authors used a Structural Equation Modeling-fuzzy set qualitative comparative analysis (SEM-fsQCA) approach to account for the complexity of customers' decision-making processes in adopting new technology.
References
Corporate social responsibility: attributions, loyalty, and the mediating role of trust
TL;DR: In this paper, the mediating role of consumer trust in CSR evaluation frameworks was investigated, which revealed that appropriately motivated giving continues to positively affect trust regardless of the performance of the firm on service quality provision.
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Critical Service Encounters: The Employee's Viewpoint
Mary Jo Bitner,Bernard H. Booms,Lois A. Mohr +2 more
TL;DR: Critical service encounters are influenced by the quality of interpersonal interaction between the customer and the contact employee. They are influenced by the employee's perception of the customer's behavior and the employee's ability to manage the encounter effectively.
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Sustainability Marketing: A Global Perspective
Frank-Martin Belz,Kenneth John Peattie +1 more
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TL;DR: Sustainability marketing: A Global Perspective as mentioned in this paper provides a new sustainability-oriented vision of marketing for the twenty-first century, with a consumer marketing focus with an emphasis on integrating sustainability principles into both marketing theory and the practical decision making of marketing managers.
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The Importance of Consumer Trust for the Emergence of a Market for Green Products: The Case of Organic Food
TL;DR: In this article, the authors found that lack of consumer trust is a barrier for the development of a market for organic food in Thailand and identified consumer trust as a distinct volition factor influencing the likelihood that consumers will act on green intentions.
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Doing Well by Doing Good: The Benevolent Halo of Corporate Social Responsibility
Alexander Chernev,Sean Blair +1 more
TL;DR: In this paper, the authors show that the impact of corporate social responsibility can extend beyond public relations and customer goodwill to influence the way consumers evaluate a company's products, and that this effect is a function of the moral undertone of the company's motivation for engaging in socially responsible behavior and is attenuated when consumers believe that the behavior is driven by self-interest rather than by benevolence.
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