1. What are the contributions in this paper?
In this paper, the authors report on a theoretically inspired and practically tested methodology for FFE public sector digital innovation.
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2. What were the main components of the innovation sprint?
The sprints were design-driven, taking a customer-centered approach to rapid innovation, delivering proof–of-concept (POC), digital artefacts, and qualitative academic reports.
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3. What was the vision of the Chair in Digital Economy?
The vision was to create a safe, neutral, collaborative space, unconstrained by organizational politics and normal tendering and sourcing cycles, where creative ideation and open innovation could be carried out.
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4. What was the purpose of the partnership?
The partnership was guided by a new digital public service vision to: maintain the role of publicagencies as trusted service providers; move from a reactive to a proactive model of service provisioning; and harness the capabilities of new technology.
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