Journal Article10.5465/AMR.1994.9412271803
Management theory and total quality: improving research and practice through theory development
James W. Dean,David E. Bowen +1 more
TL;DR: In this paper, the authors compare total quality and management theory at both global and topic-specific levels and conclude that management practice could be improved by incorporating insights from management theory into total quality efforts.
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Abstract: We introduce this theory-development forum by comparing total quality and management theory at both global and topic-specific levels. Our analysis suggests that management research could be enhanced by incorporating some insights of total quality into management theory. We also conclude, however, that management practice could be improved by incorporating insights from management theory into total quality efforts, and that, in fact, total quality has already incorporated many such insights. Finally, we suggest some directions for theory development and research on total quality.
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Citations
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TL;DR: The results show that the company successfully applied the Lean Six Sigma methodology and saved a considerable sum of money by reducing overfilling of final product (ginger bread) and the proposed framework integrates lean tools and Six Sigma Define, Measure, Analyze, Improve, and Control methodology to reduce overfill and rework to enhance the bottom-line results.
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A proposed model of TQM implementation in the Palestinian context
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TL;DR: In this article, an empirical study of TQM implementation in the Palestinian industrial context is presented, where the main focus of the study was to identify critical quality factors for effective TQMs implementation and to understand how these critical quality features are deployed and implemented by Palestinian organizations.
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An Overview of Total Quality Management: Understanding the Fundamentals in Service Organization
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A study of the Baldrige Award framework using the applicant scoring data
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Quality ambidexterity, competitive strategies, and financial performance: an empirical study in industrial firms
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