Journal Article10.5465/AMR.1994.9412271803
Management theory and total quality: improving research and practice through theory development
James W. Dean,David E. Bowen +1 more
TL;DR: In this paper, the authors compare total quality and management theory at both global and topic-specific levels and conclude that management practice could be improved by incorporating insights from management theory into total quality efforts.
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Abstract: We introduce this theory-development forum by comparing total quality and management theory at both global and topic-specific levels. Our analysis suggests that management research could be enhanced by incorporating some insights of total quality into management theory. We also conclude, however, that management practice could be improved by incorporating insights from management theory into total quality efforts, and that, in fact, total quality has already incorporated many such insights. Finally, we suggest some directions for theory development and research on total quality.
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Citations
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The total quality management practices in Yemeni Public Universities
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TL;DR: According to the analysis of TQM made in Yemen universities using statistical methods; Cronbach Alpha was high enough to a value of 0.96; Unfortunately, the Yemeni public universities have low turnout of T QM practice.
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Total quality management influence the logistics performance of pharmaceutical industry in China
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TL;DR: Wang et al. as discussed by the authors investigated the relationship between total quality management and logistics performance in pharmaceutical industry in china and found that employee involvement, customer focus, leadership and continuous improvement are significantly influence logistics performance.
Optimizing Huddle Engagement Through Leadership and Problem Solving Within Primary Care: Results from a Cluster-Randomized Trial.
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