Book Chapter10.1007/978-3-319-77712-2_128
Let the Learning Management System Grow on You – The Effect of Experience on Satisfaction
Gali Naveh,Amit Shelef +1 more
- 27 Mar 2018
- pp 1337-1344
2
TL;DR: Results show that satisfaction with the two LMSs was similar after a few years of experience, but lower with shorter experience period, which suggests that long term use may be a determinant of user satisfaction.
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Abstract: In this research the effect of users’ experience with an Information System, i.e. the time past since the introduction of a new Information System to the users, on their satisfaction from it is examined. Students’ satisfaction from Learning Management System (LMS) in two higher education institutes was examined via a short questionnaire. The questionnaire was distributed at three points of time – after several years of use of an LMS, after one year of use of a new LMS, and after three years of use of the new LMS. Results show that satisfaction with the two LMSs was similar after a few years of experience, but lower with shorter experience period, with no statistical differences between the two institutes, and higher satisfaction for women. These results suggest that long term use may be a determinant of user satisfaction. Some implications and limitations of the study are presented in the concluding section.
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Citations
Text Mining Analysis in the Log Discussion Forum for Online Learning Recommendation Systems
Dina Fitria Murad,Yaya Heryadi,Sani Muh amad Isa,Widodo Budiharto,Bambang Dwi Wijanarko +4 more
- 01 Nov 2018
TL;DR: The results of this study found that the similarity of discussion between lecturers and students on discussion forums had a significant influence on student learning outcomes (assignment) and this reinforces the need for a system of recommendations for online learning.
7
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