Open AccessBook
Leading Digital: Turning Technology into Business Transformation
George Westerman,Didier Bonnet,Andrew McAfee +2 more
- 01 Jan 2014
690
TL;DR: Westerman, Bonnet, and McAfee as mentioned in this paper presented a study of more than four hundred global firms, including Asian Paints, Burberry, Caesars Entertainment, Codelco, Lloyds Banking Group, Nike, and Pernod Ricard.
read more
Abstract: If you think the phrase “going digital” is only relevant for industries like tech, media, and entertainment—think again. In fact, mobile, analytics, social media, sensors, and cloud computing have already fundamentally changed the entire business landscape as we know it—including your industry. The problem is that most accounts of digital in business focus on Silicon Valley stars and tech start-ups. But what about the other 90-plus percent of the economy?
In Leading Digital, authors George Westerman, Didier Bonnet, and Andrew McAfee highlight how large companies in traditional industries—from finance to manufacturing to pharmaceuticals—are using digital to gain strategic advantage. They illuminate the principles and practices that lead to successful digital transformation. Based on a study of more than four hundred global firms, including Asian Paints, Burberry, Caesars Entertainment, Codelco, Lloyds Banking Group, Nike, and Pernod Ricard, the book shows what it takes to become a Digital Master. It explains successful transformation in a clear, two-part framework: where to invest in digital capabilities, and how to lead the transformation. Within these parts, you’ll learn:
• How to engage better with your customers
• How to digitally enhance operations
• How to create a digital vision
• How to govern your digital activities
The book also includes an extensive step-by-step transformation playbook for leaders to follow.
Leading Digital is the must-have guide to help your organization survive and thrive in the new, digitally powered, global economy.
read more
Chat with Paper
AI Agents for this Paper
Find similar papers on Google Scholar, PubMed and Arxiv
Write a critical review of this paper
Analyze citations of this paper to find unaddressed research gaps
Citations
Exploring AI-Driven Customer Service: Evolution, Architectures, Opportunities, Challenges and Future Directions
Sai Mounika Inavolu
TL;DR: AI-driven customer service revolutionizes customer engagement by delivering efficient, personalized, and proactive support. It enhances efficiency, personalizes interactions, and provides real-time insights. However, implementation challenges and ethical considerations must be carefully addressed.
Does Digital Transformation Stimulate Breakthrough Innovation? Evidence from Chinese Firms
Ziyang Wang,Chao Fang,Haibo Liu +2 more
TL;DR: It is found that DT fosters a more conducive environment for breakthrough innovation in high-tech industries and regions with low marketization, and taking into account the institutional context, suggests that DT positively impacts breakthrough innovation.
Tech Transition: An Exploratory Study on Educators' AI Awareness
Jasdeep Singh Walia,Pawan Kumar +1 more
TL;DR: In this article , the authors evaluate the levels of awareness, degree of familiarity, willingness of educators to embrace the Artificial Intelligence (AI) environment and evaluate the potential benefits that they can have from AI in their teaching activities.
Impact of Computer Usage on Organizational Memory and Learning from Failure: A Case Study of a Japanese Company
Sanetake Nagayoshi,Jun Nakamura +1 more
A Strategic Model and Framework for Intelligent Process Automation
Iris Claudia Lebre Feio,Vítor Duarte dos Santos +1 more
- 22 Jun 2022
TL;DR: This study answers the research goal of building a strategic model and framework for intelligent process automation implementation, to accelerate companies’ digital transition.