Journal Article10.1108/02635570710740661
Knowledge transfer in work practice: adoption and use of integrated information systems
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TL;DR: This study analyzes how an organization adopts a unique information system provided by enterprise integration and suggests the likely consequences of knowledge transfer between the organization perspective embedded in ERP and individual apprehension conceptualizing the mode of human interaction and the type of work practice.
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Abstract: Purpose – The purpose of this paper is to focus on the social context of enterprise resource planning (ERP) adoption and use within an organization, emphasizing a knowledge transfer perspective. This framework is investigated in terms of the conflicts and struggles between the best practices embedded in ERP modules and the interactions of users of the ERP system.Design/methodology/approach – A case study using grounded theory is applied with the rich and detailed interview process. This paper shows how to conduct grounded theory and how to interpret the individual level of analysis to organizational level impacts.Findings – This study analyzes how an organization adopts a unique information system provided by enterprise integration and also suggests the likely consequences of knowledge transfer between the organization perspective embedded in ERP and individual apprehension conceptualizing the mode of human interaction and the type of work practice.Research limitations/implications – This is a case study ...
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Exploring internal stickiness: Impediments to the transfer of best practice within the firm
TL;DR: In this article, the authors analyze the internal stickiness of knowledge transfer and test the resulting model using canonical correlation analysis of a data set consisting of 271 observations of 122 best-practice transfers in eight companies.
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