Is Issue Management evolving or progressing towards extinction: A status review
Tony Jaques
- 27 Mar 2012
- Vol. 2, Iss: 1, pp 35-44
TL;DR: In this article, the authors identify four major trends in the future of issue management: migration of the discipline beyond the corporation to Government agencies and NGOs, the impact of social media and the rise of new community expectations, continuing developments in the relationship between issue management and crisis management, and the challenge of how issue management is positioned within organizations and among other management activities.
read more
Abstract: After almost 40 years of development, issue management has reached a point where it could either fade out of fashion or continue evolving into new forms Reviewing both the past and possible future, four major trends are identified – migration of the discipline beyond the corporation to Government agencies and NGOs; the impact of social media and the rise of new community expectations; continuing developments in the relationship between issue management and crisis management; and the challenge of how issue management is positioned within organizations and among other management activities Each of these trends is analysed to assess its impact on the future of issue management, and how the roles of corporate and non-corporate players will likely have significantly different influences on shaping its survival
read more
Chat with Paper
AI Agents for this Paper
Find similar papers on Google Scholar, PubMed and Arxiv
Write a critical review of this paper
Analyze citations of this paper to find unaddressed research gaps
Citations
Crisis-induced public demand for regulatory intervention in the social media era: Examining the moderating roles of perceived government controllability and consumer collective efficacy:
Yingru Ji,Sora Kim +1 more
TL;DR: The study finds that highly involved publics tend to attribute crisis responsibility more to the in-crisis company, and such attribution leads to stronger demand for regulatory intervention, but the effects of issue involvement on public demands decrease when publics think they have collective efficacy to control crisis outcomes.
19
•Dissertation
Debating NBN policy : the influence of issue management
Ivor King
- 01 Jan 2015
TL;DR: In this article, a case study of the National Broadband Network (NBN) was used to examine the practice of issue management in PR and public affairs, in the context of an Australian public policy context.
Communication‐mediated psychological mechanisms of Chinese publics’ post‐crisis corporate associations and government associations
Yingru Ji,Sora Kim +1 more
TL;DR: Wang et al. as discussed by the authors empirically examined the serial mediation effects of active communication behavior and post-crisis corporate associations in the relationships between initial crisis perceptions of problem, constraint, and involvement recognitions and government associations.
10
Issues Management: Ein Diskurs zwischen Theorie und Praxis
Diana Ingenhoff,Ulrike Röttger +1 more
- 01 Jan 2013
TL;DR: In this article, die PR-Fachdiskussion is discussed, and variieren allerdings die jeweiligen Schwerpunkte der Debatten teils erheblich.
6
Should livestock images provide historical reference or modern reality? An examination of the Influence of Livestock Communication on Attitude.
TL;DR: In this article, the authors studied the influence of two communication treatments on attitudes toward livestock care and use and found that both prior beliefs and image exposure had a significant impact on attitude while personal involvement was not found to be significant.
References
•Book
Excellent Public Relations and Effective Organizations: A Study of Communication Management in Three Countries
James E. Grunig,David M. Dozier +1 more
- 01 Jul 2002
TL;DR: The Excellence in Public Relations and Communication Management: A Review of the Theory and Results as discussed by the authors is a review of the theory and results of the Excellence Study, focusing on the importance of public relations and communication.
1.2K
A Conceptual Framework for Environmental Analysis of Social Issues and Evaluation of Business Response Patterns
TL;DR: In this article, a conceptual framework is developed to analyze and evaluate business response patterns under different temporal and sociocultural conditions, and corporate responses are classified along three dimensions: corporate behavior or social obligation, social responsibility, and social responsiveness.
591
Public relations: State of the field
Carl H. Botan,Maureen Taylor +1 more
Abstract: Public relations is both a professional practice and a subfield of communication with its own research and theory base. Public relations is relatively young as an academic field, however, having developed identifiable theory in only about the last 50 years. The field of public relations is developing into a theoretically based area of applied communication that has the potential to inform several areas of communication/mass communication and to offer theoretic and conceptual tools useful in health, risk, and political communication, among others. Because many readers are unfamiliar with public relations theory and research, this article first reviews and summarizes theory-related scholarship in public relations, then categorizes and explains the theoretic trends in the field. The article concludes by demonstrating how one of public relations' theoretic/conceptual tools, issues management, can apply across all areas of applied communication.
474
Issue management and crisis management: An integrated, non-linear, relational construct
TL;DR: In this paper, a non-linear, relational construct which considers issue and crisis management in the context of interdependent activities and clusters of activity which must be managed at different stages is proposed.
278