Journal Article10.1016/J.TOURMAN.2014.10.022
Importance-performance analysis: A valid management tool?
TL;DR: The proposed method clearly outperformed the standard IPA approaches and set the path for more rigorous IPA studies that should more reliably assist management in the decision-making process.
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About: This article is published in Tourism Management. The article was published on 01 Jun 2015. The article focuses on the topics: Customer satisfaction.
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Citations
Wisdom of crowds: Conducting importance-performance analysis (IPA) through online reviews
TL;DR: The results indicate that the proposed methodology can obtain effective analysis results with lower cost and shorter time since online reviews are publicly available and easily collected.
269
Importance-performance analysis (IPA) of sustainable tourism initiatives: the resident perspective.
TL;DR: The authors conducted an importance-performance analysis (IPA) of resident attitudes towards sustainable tourism initiatives (STIs) across three U.S. counties in the Commonwealth of Virginia with varying levels of emphasis placed on sustainable tourism within their strategic plans.
264
Residents’ quality of life and attitudes toward tourism development in China
Zeng-Xian Liang,Tak-Kee Hui +1 more
TL;DR: Wang et al. as mentioned in this paper explored the influence of quality of life (QOL) and residential status on resident attitudes toward further tourism development using a sample of 562 residents from Shenzhen OCT community of China.
194
The Impact of COVID-19 on Tourist Satisfaction with B&B in Zhejiang, China: An Importance-Performance Analysis.
TL;DR: This paper is among one of the first studies to investigate the impact of COVID-19 on tourist satisfaction with B&Bs in China and some suggestions are given to the B&B industry for tourism resumption by an importance–performance analysis (IPA).
Assessment of peri-urban wetland ecological degradation through importance-performance analysis (IPA): A study on Chatra Wetland, India
Arijit Das,Tirthankar Basu +1 more
TL;DR: In this article, the authors tried to apply importance-performance analysis (IPA) to reveal resident's satisfaction with the performance of ecological services by taking into consideration of 10 common ecosystem services such as biodiversity, flood control, water supply, identity, and cooling effect.
104
References
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Statistical Power Analysis for the Behavioral Sciences
Jacob Cohen
- 01 Dec 1969
TL;DR: The concepts of power analysis are discussed in this paper, where Chi-square Tests for Goodness of Fit and Contingency Tables, t-Test for Means, and Sign Test are used.
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Satisfaction: A Behavioral Perspective On The Consumer
Richard L. Oliver
- 26 Sep 1996
TL;DR: Satisfaction: Satisfaction is defined as "the object of desire" as mentioned in this paper, and it is defined by attributes, features, and dimensions of a person's attributes and dimensions.
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•Posted Content
Evaluation: from Precision, Recall and F-measure to ROC, Informedness, Markedness and Correlation
TL;DR: E elegant connections between the concepts of Informedness, Markedness, Correlation and Significance as well as their intuitive relationships with Recall and Precision are demonstrated.
Importance-Performance Analysis
John A. Martilla,John C. James +1 more
TL;DR: An easily-applied technique for measuring attribute importance and performance can further the development of effective marketing programs.
3.6K
Tourism destination competitiveness: a quantitative approach
Michael J. Enright,James Newton +1 more
TL;DR: In this paper, the competitiveness of both the destination's attractions and its tourism industry were used to construct an instrument that was used to survey tourism practitioners in Hong Kong and respondents were asked to rate the factors for both importance and relative competitiveness, in a method consistent with importance performance analysis.
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