Patent
Hosted call system
TL;DR: In this paper, a hosted call system which comprises a telephone and a computer of a client, a telephone, a computer, and a company website of the client, N gateways, a load balance module A, A, B, C, D, a WEB server, a Computer Telecommunication Integration (CTI) server and a router is described.
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Abstract: The invention discloses a hosted call system which comprises a telephone and a computer of a client A, a telephone and a computer of a client B, a company website of the client B, N gateways, a load balance module A, a load balance module B, a load balance module C, a load balance module D, a WEB server, a computer telecommunication integration (CTI) server and a router; the parts are related to a database and a monitoring module; the monitoring module is connected with the database; and the system is used in an existing internet or a telecommunication network, does not need remote deployment and supports distributed use. The high-capacity and high-concurrency processing capability is provided, and the overall performance is excellent.
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