Good Gig, Bad Gig: Autonomy and Algorithmic Control in the Global Gig Economy:
TL;DR: It is shown that algorithmic control is central to the operation of online labour platforms and can result in low pay, social isolation, working unsocial and irregular hours, overwork, sleep deprivation and exhaustion.
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Abstract: This article evaluates the job quality of work in the remote gig economy. Such work consists of the remote provision of a wide variety of digital services mediated by online labour platforms. Focusing on workers in Southeast Asia and Sub-Saharan Africa, the article draws on semi-structured interviews in six countries (N = 107) and a cross-regional survey (N = 679) to detail the manner in which remote gig work is shaped by platform-based algorithmic control. Despite varying country contexts and types of work, we show that algorithmic control is central to the operation of online labour platforms. Algorithmic management techniques tend to offer workers high levels of flexibility, autonomy, task variety and complexity. However, these mechanisms of control can also result in low pay, social isolation, working unsocial and irregular hours, overwork, sleep deprivation and exhaustion.
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O Dark Side da Digitalização na Era do Capitalismo de Vigilância: Um estudo dos Termos de Consentimento da Uber à Luz da Legislação Brasileira
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TL;DR: In this paper, analisamos os tipos de mas-condutas that compoem os Termos de Consentimento de uma organizacao digitalizada, na era do capitalismo de vigilância, and a conduta do Estado em relacao a tais praticas.
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Holm-Detlev Köhler
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Abstract: The aim of this chapter is to develop a conceptual framework for analysing the collective actions and organisational practices of delivery and transportation gig-workers, building on Rosa Luxemburg’s colonisation concept and on the power resources theory employed in current trade union analysis. The empirical bases are recent surveys and studies on platform work, the analysis of websites and social media communities for the collective action of platform workers and conversations with platform activists in several European countries. The specific characteristics of platform workers’ collective actions and organisational practices are examined with a view to identifying their potential and the opportunities they afford in the light of different trade union power resources.
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J.G.M. Masselink
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TL;DR: In this paper, a structured literature review was performed to derive a common framework of the different technologies used, also called technology affordances, and the themes described and analysed about the gig economy.
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TL;DR: This study investigates the impact of job characteristics and work-life balance on gig worker performance in India, finding that flexibility, autonomy, and person-job fit significantly enhance performance, with work-life balance as a significant mediator.
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Innovative Business Models in Digital and Virtual Reality for the Gig Economy
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