Explaining Variations in Client Extra Costs between Software Projects Offshored to India

TL;DR: This paper reviews research studies of information technology outsourcing (ITO) practice and provides substantial evidence that researchers have meaningfully and significantly addressed the call for academics to produce knowledge relevant to practitioners.

TL;DR: Investigation of offshore application development projects finds that differences in country contexts gave rise to a number of boundaries that inhibited collaboration effectiveness, while differences in organizational contexts were largely mediated through organizational practices that treated vendor centers and captive units similarly.

TL;DR: The review finds that the academic literature on IT outsourcing has very much honored both rigor and relevance in the ways in which research has been conducted, and overall, ITO researchers have a broad and deep understanding of ITO.

TL;DR: It is found that decision makers are more likely to make cost-estimation errors given increasing configuration and task complexity in captive offshoring and offshore outsourcing, respectively, and it is shown that experience and a strong orientation toward organizational design in the Offshoring strategy reduce the cost-ESTimation errors that follow from complexity.

TL;DR: In this paper, the authors argue that the ability of a firm to recognize the value of new, external information, assimilate it, and apply it to commercial ends is critical to its innovative capabilities.

TL;DR: In this article, a firm is considered to have a sustained competitive advantage when it is implementing a value creating strategy that no competitor is implementing and when these competitors are unable to duplicate the benefits of this strategy.

TL;DR: In this paper, the authors explore the usefulness of analyzing firms from the resource side rather than from the product side, in analogy to entry barriers and growth-share matrices, the concepts of resource position barrier and resource-product matrices are suggested.