Evaluating evaluation methods

TL;DR: Suggestions are made for the design of more effective hypertext systems that minimise lostness, and a new approach to designing such systems, based on the mental models of users, is put forward.

TL;DR: A new framework for measuring the benefits of IT in construction is presented based on the principle that benefits realisation must be managed by: planning for strategic alignment and business-driven exploitation, managing the process of predicting benefits, and by measuring resulting benefits after a system or innovation is implemented.

TL;DR: This chapter begins by presenting a brief overview of the cognitive walkthrough and locates it in the space of interface evaluation methods, and describes related methods that have been developed from the cognitivewalkthrough idea.

TL;DR: Articles should deal with topics applicable to the broad field of program evaluation, and implications for practicing evaluators should be clearly identified.