Book Chapter10.4018/979-8-3693-1902-4.ch003
Emotional Intelligence
Richa Kapoor Mehra
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TL;DR: Emotional intelligence is a complex topic that involves self-awareness, self-management, self-kindness, social awareness, and social skills/social management. It plays a significant role in decision-making and business management.
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Abstract: Since time inception the problem of self-knowledge has been the fundamental matter of concern in ancient philosophy. We have a sense of belief that we all know our emotions. This belief gives rise to a number of questions- Do we know our emotions all the time? Are we aware of the emotions of others? Is there any connection between emotion identification and decision making? To answer these questions, one has to unpack the notion of emotional intelligence. This chapter intends to express 5S approach to emotional intelligence as the foundation to business management. These 5S refers to self-awareness, self-management, self-kindness, social awareness, and social skills/social management. Moving further, the emphasis will be on the notion of spirituality as a means to attain the 5S, to excel in emotional intelligence. Our emotions guide our actions and words; thus, significantly assist us in taking appropriate decisions, which as a result, helps us in managing business efficiently and effectively.
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Citations
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References
What is emotional intelligence
John D. Mayer,Peter Salovey +1 more
- 01 Jan 1997
Abstract: Over the last decade, there has been extensive research done on emotional intelligence (EQ). Peter Salovey, Jack Mayer, and Reuven Bar-On are some of the pre-eminent researchers in this field and Daniel Goleman’s book Emotional Intelligence published in 1995 really ignited the current interest in the subject. Goleman’s follow on books Working with Emotional Intelligence and Primal Leadership shifted the focus of EQ from a general discussion to the powerful role that emotional intelligence plays in the workplace in general and leadership in particular.
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Leadership That Gets Results
Daniel Goleman
- 01 Jan 2017
TL;DR: In this article, the authors provide six styles of leadership: coercive leaders, authoritative leaders, affiliative leaders, democratic leaders, pacesetting leaders, and coaching leaders, based on self-awareness, selfmanagement, social awareness, and social skill.
1.6K
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Handbook of Workplace Spirituality and Organizational Performance
Robert A. Giacalone,Carole L. Jurkiewicz +1 more
- 31 Dec 2002
TL;DR: In this paper, Howard Sherman explores the root causes of the cycle of boom and bust of the economy, focusing on the 2008 financial crisis and the Great Recession of 2008-2009.
1.1K
Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net
TL;DR: In this paper, the authors used meta-analytic techniques to examine the relationship between emotional intelligence (EI) and performance outcomes and reported correlations between EI and performance or other variables such as general mental ability (GMA) and the Big Five factors of personality.
1.1K
When leaders display emotion: how followers respond to negative emotional expression of male and female leaders
TL;DR: In this paper, a leader's emotional display is proposed to affect his or her audience, observing a male or female leader express negative emotion was proposed to influence the observer's affective state and assessment of the leader's effectiveness.
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