1. What are the contributions mentioned in the paper "E-retailing ethics and its impact on customer satisfaction and repurchase intention" ?
Therefore, the purpose of this paper is to develop and test a comprehensive model of online retailing ethics.. The study used a survey amongst a sample representative of universities across Egypt.. Furthermore, the authors find a significant mediating effect of trust, and commitment on the relationship between CPORE and customer satisfaction.. Research limitations/implications – Despite the contributions of this study some research limitations need acknowledgment.. First, this study employed a convenience sample.. The authors encourage future studies to use random sampling of general consumers.. The authors did not collect data from non-internet shoppers because the focus of this study was online consumers referring to their latest purchase online.. Originality/value – This study developed and empirically tested a comprehensive model of CPORE with its multidimensional constructs and evaluated its impact on both consumer satisfaction and repurchase intention via trust and commitment.
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2. What are the future works in "E-retailing ethics and its impact on customer satisfaction and repurchase intention" ?
The authors encourage future studies to use random sampling of general consumers.. Another suggestion for future research is to examine the impact of other culture dimensions ( e. g. masculinity and uncertainty avoidance ).. It may be an interesting extension, however, to test this conceptual model for other populations like non-online consumers.
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3. What are the three dimensions of perceived justice that influence how people evaluate exchanges?
Social exchange theorists have identified three dimensions of perceived justice that influence how people evaluate exchanges: distributive, procedural, and interactional justice (Wu, 2013).
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4. What are the three common concerns of online retailers?
The third category, online retailer fraud, focused on concerns regarding fraudulent behaviour by the online retailers, such as purposeful misrepresentation or non-delivery of goods.
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