Open AccessProceedings Article
Differences in Critical Success Factors in ERP Systems Implementation in Australia and China: A Cultural Analysis
Graeme Shanks,Anne N. Parr,Bin Hu,Brian Corbitt,Theerasak Thanasankit,Peter B. Seddon +5 more
- 01 Jan 2000
- pp 537-544
TL;DR: This paper synthesises an ERP systems implementation process model and a set of critical success factors for ERP system implementation and explains the differences between the Australian and Chinese cases using national cultural characteristics.
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Abstract: Enterprise Resource Planning (ERP) systems are integrated, enterprise-wide systems that provide automated support for standard business processes within organisations. They have been adopted by organisations throughout the world with varying degrees of success. Implementing ERP systems is a complex, lengthy and expensive process. In this paper we synthesise an ERP systems implementation process model and a set of critical success factors for ERP systems implementation. Two case studies of ERP systems implementation, one in Australia and one in China are reported. The case studies identify which critical success factors are important in which process model phases. Case study analysis then explains the differences between the Australian and Chinese cases using national cultural characteristics. Outcomes of the research are important for multinational organisations implementing ERP systems and for consulting companies assisting with ERP systems implementation in different countries.
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Citations
•Dissertation
Challenges in implementing enterprise resource planning (ERP) system in large organizations : similarities and differences between corporate and university environment
Goeun Seo
- 01 Jan 2013
TL;DR: In this paper, the authors focus on challenges of ERP implementation between corporate and university environment and evaluate Critical Successful Factors (CSFs) and risk factors to implement ERP in both environments.
Critical success factors for ERP system implementation : A user perspective
Ewout Reitsma,Per Hilletofth +1 more
TL;DR: Evaluating critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective reveals that users regard 11 of the 13 CSFs found in the literature as important for ERP system implementation.
82
The cultural impact of information systems – through the eyes of Hofstede – a critical journey
Michael Jones,Irit Alony +1 more
TL;DR: In this paper, the authors take a critical look at Hofstede's work and apply his findings to the practical needs of information systems, and find support for the dimensions promoted by the author in regard to information systems.
A Review of Critical Success Factors for ERP-Projects
TL;DR: The collected publications were used to identify the main CSFs and how they can be ranked according to the impor- tance of success or failure through a literature review and how CSFs can be in- tegrated into classical ERP project phases.
Critical success factors for ERP implementation in a Fortis hospital: an empirical investigation
Poonam Garg,Divya Agarwal +1 more
TL;DR: A significant relationship was found between TMC, UI, BPR, PM, PM and ERP TWC with success of ERP implementation at Fortis hospital.
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