Coordination problems and method features

TL;DR: The problem frame concept is used to discuss the usability of different method features to design coordination mechanisms and the fits and misfits between method features and the challenges involved in designing coordination mechanisms are evaluated.

Abstract: M. Jackson's (1994, 1995) problem frame concept is used to discuss the usability of different method features to design coordination mechanisms. Based on coordination theory and an example case, we identify three specific coordination frames-the simple coordination frame, the coordination-of-work frame and the elaborate coordination-of-work frame. These frames help us characterize and understand coordination problems. We also present four general frames-the simple information systems frame, the simple control frame, the workpieces frame and the connection frame. These frames explicate different features of contemporary design methods. We compare the coordination frames and the general frames to evaluate the fits and misfits between method features and the challenges involved in designing coordination mechanisms. The analysis provides lessons on two levels. First, we learn about coordination problems and method features that are, or are not, useful to design coordination mechanisms. Second, we learn about problem frames as an approach to software methodology research.