Open Access
Consumer Trust in E-commerce
Malin Gustavsson,Anne-Marie Johansson +1 more
- 01 Jan 2006
TL;DR: The lack of physical clues and physical interaction in the online environment make it more diffic... as mentioned in this paper, and this is a common reason for consumers not purchasing from Internet vendors, is the lack of trust.
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Abstract: An often mentioned reason for consumers not purchasing from Internet vendors, is the lack of trust. The lack of physical clues and physical interaction in the online environment make it more diffic ...
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Citations
Analisis website quality, trust dan loyalty pelanggan online shop
Hotlan Siagian,Edwin Cahyono +1 more
- 01 Sep 2014
TL;DR: In this article, the influence of website quality on trust and the influence trust on customer loyalty in East Java area was analyzed by distributing questionnaires to 249 respondens which selected randamly at Petra Christian University campuss.
139
Factors that determine a Patient's willingness to physician selection in online healthcare communities: A trust theory perspective
TL;DR: Results show that physicians' quality (competence, benevolence, and integrity) and online reputation (online reviews and online rating) can significantly affect Patients' selection and the physician's gender can enhance the influence of online reputation on patients' selection.
69
The Impact of the Personal Data Disclosure's Tradeoff on the Trust and Attitude Loyalty in Mobile Banking Services
TL;DR: The analysis result of Partial Least Squares Structural Equation Modeling confirmed the positive and negative impact of the perceived benefits and perceived costs on perceived value; and the positive relationship between perceived value, trust, and attitude loyalty in the mobile banking services context.
58
•Journal Article
Determinants oOf Trust in B2c E-Commerce and their Relationship with Consumer Online Trust: A Case of Ekaterinburg, Russian Federation
TL;DR: In this article, the authors investigated specific determinants or factors that influence consumer online trust in the B2C e-commerce with a focus on Ekaterinburg, Russian Federation consumers.
•Dissertation
The importance of consumer protection for the development of electronic commerce : the need for reform in Jordan
Ahmad Ahmad Alhusban
- 01 Jan 2014
TL;DR: In this article, the authors argue that the current Jordanian legal frameworks are insufficiently developed to provide an adequate level of consumer protection to redress the imbalance of power between parties in electronic commerce consumer contracts.
17
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23.9K
Managing User Trust in B2C e-Services
David Gefen,Detmar W. Straub +1 more
TL;DR: Findings show that social presence affects consumer trust and that trust subsequently has a stronger effect on purchase intentions than TAM beliefs, and implications for e-services are discussed in terms of whether the benefits from adopting an IT depend more on website characteristics like usefulness and ease of use or on consumer trust in the vendor.
1.2K
An overview of online trust: Concepts, elements, and implications
Ye Diana Wang,Henry H. Emurian +1 more
TL;DR: An overview of the nature and concepts of trust from multi-disciplinary perspectives is provided, and a framework of trust-inducing interface design features articulated from the existing literature is presented.
1.1K
Interpreting Dimensions of Consumer Trust in E-Commerce
Sandy C. Chen,Gurpreet Dhillon +1 more
TL;DR: dimension of trust in an Internet vendor are competence, integrity and benevolence, which can be used by practitioners to identify particular trust characteristics for realizing the potential of business to consumer E-commerce venture.
607
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TL;DR: The Rise of the Internet as mentioned in this paper is a seminal work in the history of modern societies, focusing on the Internet and its role in the formation of modern human societies, including the Self and Experience in Everyday Life.
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