Patent
Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access
Jay L. Gainsboro
- 29 Dec 1998
561
TL;DR: In this paper, a trunk management unit is used to connect institutional telephones to outside telephone lines, which contains a database for storing the calling privileges and restrictions of institutional users and for recording calling transactions made by the users.
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Abstract: A method and apparatus for managing institutional telephone activity utilizes a computer control unit to control a trunk management unit, which connects institutional telephones to outside telephone lines. The computer control unit contains a database for storing the calling privileges and restrictions of institutional users and for recording calling transactions made by the users. The computer control unit implements a prospective call screening feature whereby outside recipients of undesired calls from the institution may enter a code that directs the computer control unit to prohibit similar calls in the future.
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