As organizations continue to focus on improving and managing business processes, the ability to acquire and cultivate the appropriate skilled workforce has remained a challenge. While Business Process Management (BPM) was once defined in terms of tools and technologies, it has recently emerged as a discipline encompassing a broad spectrum of organizational practices. As a result, the skill-sets for BPM endeavors of today’s organizations have gone beyond the automation of processes to encompass a wide variety of strategic, technical, and people skills that are difficult to find in today’s professionals. Many organizations have assigned the process transformation leadership to existing business analysts who find that they require additional training and education. This chapter reviews the role of a business analyst within the context of BPM practice and suggests a curriculum designed to cultivate skills for the emerging business process (BP) analyst.

Business Process Management Curriculum

Improving business process performance is still a top priority of CIOs. However, many organizations are daunted by the challenges and risks that business process change (BPC) imposes. The staggering failure rates of BPC projects signify that practitioners and researchers still lack a clear understanding of the determinants impacting BPC success. This thesis begins to address this gap by answering the research question: what are the determinants for successful IT-enabled BPC. In order to answer this question, we conduct a comprehensive literature review, a case survey with 128 
BPC projects and multiple case studies. For researchers, our research will expand the huge body of existing literature in the field of BPC and will provide a step toward a much needed theory of BPC. For practitioners, our findings will provide considerable support for determining which factors they need to consider when improving their business processes.

https://mediatum.ub.tum.de/doc/1220196/file.pdf

IT-enabled Business Process Change in Private and in Public Sector Organizations

This thesis is a qualitative study which identifies and conceptualises the affordances of enterprise social technology within the context of process improvement activities. Using a series of in-depth interviews, the research derived theoretical models that meticulously identifies and defines enterprise social technology affordances within process improvement contexts, showing their relationships to process improvement capabilities. A series of moderating variables effecting these relationships were also found. Based on the empirical evidence, the thesis proposes a series of normative guidelines to practice on how to best utilise enterprise social technologies for more effective and efficient process improvement efforts.

Enterprise social technology in the context of business process improvement

Process analysis made easy

Business process analysts must face the task of analyzing, monitoring and promoting improvements to different business processes. Process mining has emerged as a useful tool for analyzing event logs that are registered by information systems. It allows the discovering of process models considering different perspectives (control-flow, organizational, time). However, currently they lack the ability to explore jointly and interactively the different perspectives, which hinder the understanding of what is happening in the organization. This article proposes a novel approach for interactive discovery aimed at providing process analysts with a tool that allow them to explore multiple perspectives at different levels of detail, which is inspired on OLAP interactive concepts. This approach was implemented as a ProM plug-in and tested in an experiment with real users. Its main advantages are the productivity and operability when performing process discovery.

Experimenting with an OLAP Approach for Interactive Discovery in Process Mining

Capabilities

Handle everyday research tasks with reliable, citation-backed results

Your personal Research Agent to handle research tasks with citation-backed results

Popular Tasks used by Researchers

How can I help with your research?

Meet SciSpace

Get more enhanced response by uploading the PDFs you want me to reference.

No relevant PDFs in your library

SciSpace is the AI research assistant for academics. Run systematic literature reviews on 280M+ papers, and write papers with cited sources. Trusted by 1M+ students, PhDs & researchers.

SciSpace | AI for Research

Analyze PDFs

Code & Manuscripts

Funding & Grants

Literature & Patents

Medical & Clinical Data

Systematic Review

Visualize & Present

Web & Data

Build a Google Scholar-like website for your research.

Build a website

Create charts and images for your research

Create a Chart

Write a paper for submission to a journal

Draft a manuscript

Patent Search

Design eye-catching scientific posters in minutes.

Scientific Poster Generation

Systematic Literature Review

One task is running at the moment. Your messages will be shown right after.

Drag and drop or click here to browse

Loved by <highlight>1 million+</highlight> researchers

Extract a list of specific topics and their sources from unstructured text

Topics

Compare and analyze relevant papers that matches with your search

Papers

Get insights from PDFs and bookmarked papers from your library

My library

Recent searches

Try searching for:

Catch AI-generated content in scholarly and non-scholarly content

{ai} Detector

Ai Writer

Get PDF Summaries, highlighted text explanations 

Chat with PDF

Effortlessly create in-text citations and bibliographies in APA and 2,500 other formats

Citation generator

Get explanations, summaries, and answers on academic papers

Ease up your research workflow with {scispace}'s cohort of exciting AI tools

Elevate your academic writing skills and convey your ideas the way you want

Paraphraser

Explore our range of reading and writing tools

Your file is being prepared and should be ready in a few minutes. If it's a large file, it might take a bit longer. You can close this window, and we'll email you the file when it's done.

You have reached a maximum limit of <strong>{limit}</strong> columns in the table. Remove at least <strong>1</strong> column to add or create another one.

Capabilities

Chat with Paper

AI Agents for this Paper

Citations

Business Process Management Curriculum

IT-enabled Business Process Change in Private and in Public Sector Organizations

Enterprise social technology in the context of business process improvement

Process analysis made easy

Experimenting with an OLAP Approach for Interactive Discovery in Process Mining