Building Learning Communities in Online Courses: the importance of interaction

TL;DR: Preliminary findings from research on the development of community in online course discussions support an equilibrium model of social presence in online discussion which suggests that as affective communications channels are reduced, discussion participants use more verbal immediacy behaviors to support interaction among classmates.

Abstract: This article discusses course design factors affecting the success of asynchronous online learning, with a specific focus on the social development of learning communities through online discussion. It reports on an empirical investigation of correlations between 22 course design factors and student perceptions of satisfaction, learning, and interaction with instructors and classmates using data collected from 73 courses offered through the State University of New York Learning Network (SLN) in the spring 1999 semester. Data analyses revealed that three factors were significantly related to student perceptions—clarity and consistency in course design, contact with and feedback from course instructors, and active and valued discussion. An explanation for these findings may center on the importance of creating opportunities for interaction in online learning environments. In this vein, preliminary findings from research on the development of community in online course discussions is presented. Drawn from co...