Journal Article10.1109/5254.912383
Better knowledge management through knowledge engineering
118
TL;DR: A case study is presented in which the drilling optimization group of a large oil and gas service company uses knowledge engineering practices to support the three facets of the knowledge management task: knowledge capture; knowledge storage; and knowledge deployment.
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Abstract: The authors believe that current knowledge management practice significantly under-utilizes knowledge engineering technology, despite recent efforts to promote its use. They focus on two knowledge engineering processes: using knowledge acquisition processes to capture structured knowledge systematically; and using knowledge representation technology to store the knowledge, preserving important relationships that are far richer than those possible in conventional databases. To demonstrate the usefulness of these processes, we present a case study in which the drilling optimization group of a large oil and gas service company uses knowledge engineering practices to support the three facets of the knowledge management task: knowledge capture; knowledge storage; and knowledge deployment.
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Citations
Patent
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A knowledge engineering approach to knowledge management
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A multi-perspective knowledge-based system for customer service management
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References
•Book
Knowledge Engineering and Management: The CommonKADS Methodology
Guus Schreiber,Hans Akkermans +1 more
- 17 Dec 1999
TL;DR: The CommonKADS methodology, developed over the last decade by an industry-university consortium led by the authors, is used and makes as much use as possible of the new UML notation standard.
1.9K
•Book
The Knowledge Management Fieldbook
Wendy R. Bukowitz,Ruth L. Williams +1 more
- 25 Oct 1999
TL;DR: The Knowledge Management Fieldbook as discussed by the authors is a hands-on guide full of practical advice for managers wishing to implement knowledge management within their organizations, including case studies, exercises, action agendas and self-assessment tools.
571
LIVING WITH CLASSIC: When and How to Use a KL-ONE-Like Language
Ronald J. Brachman,Deborah L. McGuinness,Peter F. Patel-Schneider,Lori Alperin Resnick,Alexander Borgida +4 more
- 01 Jan 1991
TL;DR: Classical as mentioned in this paper is a recently developed knowledge representation system that concentrates on the definition of structured concepts, their organization into taxonomies, the creation and manipulation of individual instances of such concepts, and the key inferences of subsumption and classification.
516
•Book
Knowledge Engineering and Management
Guus Schreiber,Hans Akkermans,Anjo Anjewierden,R. de Hoog,Nigel Shadbolt,Bob J. Wielinga +5 more
- 01 Jan 2000
TL;DR: The CommonKADS methodology, developed over the last decade by an industry-university consortium led by the authors, is used throughout the book and makes as much use as possible of the new UML notation standard.
414