Journal Article10.1108/INTR-12-2012-0244
Adoption readiness, personal innovativeness, perceived risk and usage intention across customer groups for mobile payment services in India
Rakhi Thakur,Mala Srivastava +1 more
453
TL;DR: To test the functional relationship between adoption readiness (AR), perceived risk (PR) and usage intention for mobile payments in India and to investigate the stability of proposed structural relationships across different customer groups.
read more
Abstract: Purpose – The purpose of this paper is to accomplish two objectives – to test the functional relationship between adoption readiness (AR), perceived risk (PR) and usage intention for mobile payments in India and to investigate the stability of proposed structural relationships across different customer groups. Design/methodology/approach – The literature concerning major attributes of technology acceptance were systematically reviewed to develop construct of AR. Post that a comprehensive model consisting of AR, personal innovativeness and PR was put together. The model was then empirically tested using structural equation modelling. Findings – On appraising the proposed model, five out of six hypotheses were fully supported while one hypothesis was partially supported. Test of invariance showed significant variance among users and non-users. Research limitations/implications – The results of the study may vary with national context, service offerings, regulatory framework and other customer personal varia...
read more
Chat with Paper
AI Agents for this Paper
Find similar papers on Google Scholar, PubMed and Arxiv
Write a critical review of this paper
Analyze citations of this paper to find unaddressed research gaps
Citations
The diffusion of mobile payments: Profiling the adopters and non-adopters, Roger's way
TL;DR: In this paper , the authors established various market segments based on consumers' attitudinal elements influencing the adoption of mobile payments (m-payments) and examined the best discriminators between identified clusters of m-payment users.
32
Autonomous Vehicles Acceptance: A Perceived Risk Extension of Unified Theory of Acceptance and Use of Technology and Diffusion of Innovation, Evidence from Tehran, Iran
TL;DR: In this paper , the authors integrated the Unified Theory of Acceptance and Use of Technology (UTAUT) (Performance Expectancy [PE], Effort Expectance [EE], and Social Influence) with Diffusion of Innovation Theory (TRialability [TR] and OBservability [OB]) as well as Perceived Risk (PR) to identify a wider set of latent factors affecting acceptance of fully automated AVs.
32
The influence of individual differences on NFC-based mobile payment adoption in the restaurant industry
TL;DR: Zhang et al. as discussed by the authors identified the relationship between individual differences of customers and their intention to use Near Field Communication (NFC)-based mobile payment (MP) technology in restaurants.
31
Users response toward online doctor consultation platforms: SOR approach
TL;DR: In this paper, the authors investigated the external and internal stimuli, which affect the organismic experiences of the users and thereby influence their response in terms of behavioral intention toward the use of online doctor consultation platforms.
31
Uncertainty Avoidance and Consumer Cognitive Innovativeness in E-Commerce
TL;DR: This article describes an investigation of the "cognitive andinnovativeness" of the consumer-level role in e-commerce and the results provide guidance on how to avoid uncertainty and avoidance.
30
References
The theory of planned behavior
TL;DR: Ajzen, 1985, 1987, this article reviewed the theory of planned behavior and some unresolved issues and concluded that the theory is well supported by empirical evidence and that intention to perform behaviors of different kinds can be predicted with high accuracy from attitudes toward the behavior, subjective norms, and perceived behavioral control; and these intentions, together with perceptions of behavioral control, account for considerable variance in actual behavior.
78.4K
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
63.5K
Perceived usefulness, perceived ease of use, and user acceptance of information technology
TL;DR: In this article, the authors developed and validated new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance.
54.1K
Perceived Usefulness, Perceived Ease of Use, and User
Perceived Usefulness,Fred D. Davis +1 more
- 01 Jan 1989
TL;DR: Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
47.9K
•Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
- 01 Jun 1975
43.1K