Journal Article10.1108/INTR-12-2012-0244
Adoption readiness, personal innovativeness, perceived risk and usage intention across customer groups for mobile payment services in India
Rakhi Thakur,Mala Srivastava +1 more
453
TL;DR: To test the functional relationship between adoption readiness (AR), perceived risk (PR) and usage intention for mobile payments in India and to investigate the stability of proposed structural relationships across different customer groups.
read more
Abstract: Purpose – The purpose of this paper is to accomplish two objectives – to test the functional relationship between adoption readiness (AR), perceived risk (PR) and usage intention for mobile payments in India and to investigate the stability of proposed structural relationships across different customer groups. Design/methodology/approach – The literature concerning major attributes of technology acceptance were systematically reviewed to develop construct of AR. Post that a comprehensive model consisting of AR, personal innovativeness and PR was put together. The model was then empirically tested using structural equation modelling. Findings – On appraising the proposed model, five out of six hypotheses were fully supported while one hypothesis was partially supported. Test of invariance showed significant variance among users and non-users. Research limitations/implications – The results of the study may vary with national context, service offerings, regulatory framework and other customer personal varia...
read more
Chat with Paper
AI Agents for this Paper
Find similar papers on Google Scholar, PubMed and Arxiv
Write a critical review of this paper
Analyze citations of this paper to find unaddressed research gaps
Citations
Determinants of Intention to Use e-Wallet: Personal Innovativeness and Propensity to Trust as Moderators
Madugoda Gunaratnege Senali,Mohammad Iranmanesh,Fatin Nadzirah Ismail,Noor Fareen Abdul Rahim,Mana Khoshkam,Maryam Mirzaei +5 more
TL;DR: In this article , the authors investigated the determinants of intention to use e-wallets and found that personal innovativeness negatively moderated the effect of perceived compatibility on intention to adopt, it moderates positively the influence of perceived emotion, and propensity to trust moderate positively the impacts of perceived usefulness and perceived ease of use.
75
Advances in mobile financial services: a review of the literature and future research directions
TL;DR: In this paper , the authors used the theory, construct, method, moderator (TCMM) format to analyze the mobile financial services (MFS) field through a detailed synthesis and analysis of a sample of mainstream empirical research published in various scientific journals.
Explaining the internet usage of SMEs: : The impact of market orientation, behavioural norms, motivation and technology acceptance
TL;DR: The study shows in what way market orientation is related to the capability to use internet to a firm's long term advantage.
72
The effect of government regulations on continuance intention of in-store proximity mobile payment services
TL;DR: In this article, the authors investigated the effects of moral norms, merchant pro-activeness and perceived government regulation (demonetisation) on users' continuance intention of proximity mobile payment services.
70
An analytical framework for an m-payment ecosystem
Jie Guo,Harry Bouwman +1 more
TL;DR: Wang et al. as discussed by the authors proposed a framework for the analyses of the m-payment ecosystem and conducted in-depth interviews to analyze the multifaceted nature of the Chinese mpayment market, identifying the connection between the adoption process and the business ecosystem configurations.
69
References
The theory of planned behavior
TL;DR: Ajzen, 1985, 1987, this article reviewed the theory of planned behavior and some unresolved issues and concluded that the theory is well supported by empirical evidence and that intention to perform behaviors of different kinds can be predicted with high accuracy from attitudes toward the behavior, subjective norms, and perceived behavioral control; and these intentions, together with perceptions of behavioral control, account for considerable variance in actual behavior.
78.4K
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
63.5K
Perceived usefulness, perceived ease of use, and user acceptance of information technology
TL;DR: In this article, the authors developed and validated new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance.
54.1K
Perceived Usefulness, Perceived Ease of Use, and User
Perceived Usefulness,Fred D. Davis +1 more
- 01 Jan 1989
TL;DR: Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
47.9K
•Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
- 01 Jun 1975
43.1K