About: Public Relations Review is an academic journal published by Elsevier BV. The journal publishes majorly in the area(s): Social media & Crisis communication. It has an ISSN identifier of 0363-8111. Over the lifetime, 2724 publications have been published receiving 92581 citations.
TL;DR: McCloskey as discussed by the authors summarizes research on agenda-setting and then discusses its implications for public relations, concluding that the media determine which issues and which organizations will be put on the public agenda for discussion.
TL;DR: Benoit as mentioned in this paper describes the theory of image restoration discourse as an approach for understanding corporate crisis situations, which can be used by practitioners to help design messages during crises and by critics or educators to critically evaluate messages produced during crises.
TL;DR: In this article, a content analysis of 275 nonprofit organization profiles on Facebook was conducted to examine how these new social networking sites are being used by the organizations to advance their organization's mission and programs.
TL;DR: In this paper, a theory-based, strategic framework to facilitate relationship building with publics through the World Wide Web is presented, and five strategies are provided for communication professionals use to create dialogic relationships with Internet publics.
TL;DR: The concept of dialogue is deeply rooted in philosophy and relational communication theory and its inclusion in the public relations vocabulary is an important step toward understanding how organizations can build relationships that serve both organizational and public interests as discussed by the authors.