Knowledge engineering and data science 

Abstract: Energy use is an essential aspect of many human activities, from individual to industrial scale. However, increasing global energy demand and the challenges posed by environmental change make understanding energy use patterns crucial. Accurate predictions of future energy consumption can greatly influence decision-making, supply-demand stability and energy efficiency. Energy use data often exhibits time-series patterns, which creates complexity in forecasting. To address this complexity, this research utilizes Deep Learning (DL), Convolutional Neural Networks (CNN), Recurrent Neural Networks (RNN), Long Short-term Memory (LSTM), Bidirectional LSTM (Bi-LSTM), and Gated Recurrent Unit (GRU) models. The main objective is to improve the accuracy of energy usage forecasting by optimizing the alpha value in exponential smoothing, thereby improving forecasting accuracy. The results showed that all DL methods experienced improved accuracy when using optimum alpha. LSTM has the most optimal MAPE, RMSE, and R2 values compared to other methods. This research promotes energy management, decision-making, and efficiency by providing an innovative framework for accurate forecasting of energy use, thus contributing to a sustainable and efficient energy system.

Abstract: One main objective of higher education is to provide quality education to its students. One way to achieve the highest level of quality in the higher education system is by discovering knowledge for prediction regarding enrolment of students in a particular course, alienation of traditional classroom teaching model, detection of unfair means used in online examination, detection of abnormal values in the result sheets of the students, and prediction about students’ performance. The knowledge is hidden among the educational data set and is extractable through data mining techniques. The present paper is designed to justify the capabilities of data mining techniques in the context of higher education by offering a data mining model for the higher education system in the university. In this research, the classification task is used to evaluate student’s performance, and as many approaches are used for data classification, the decision tree method is used here. By this, we extract data that describes students’ summative performance at semester’s end, helps to identify the dropouts and students who need special attention, and allows the teacher to provide appropriate advising/counseling.

Abstract: Today, everything is sold online, and many individuals can post reviews about different products to show feedback. Serves as feedback for businesses regarding buyer reviews, performance, product quality, and seller service. The project focuses on buyer opinions based on Mobile Phone reviews. Sentiment analysis is the function of analyzing all these data, obtaining opinions about these products and services that classify them as positive, negative, or neutral. This insight can help companies improve their products and help potential buyers make the right decisions. Once the preprocessing is classified on a trained dataset, these reviews must be preprocessed to remove unwanted data such as stop words, verbs, pos tagging, punctuation, and attachments. Many techniques are present to perform such tasks, but in this article, we will use a model that will use different inspection machine techniques.

Abstract: There has been little research on machine learning for email prioritization for customer service excellence. To fill this gap, we propose and assess the efficacy of various machine learning techniques for classifying emails into three degrees of priority: high, low, and neutral, based on the emotions inherent in the email content. It is predicted that after emails are classified into those three categories, recipients will be able to respond to emails more efficiently and provide better customer service. We use the NRC Emotion Lexicon to construct a labeled email dataset of 517,401 messages for our proposal. Following that, we train and test four prominent machine learning models, MNB, SVM, LogR, and RF, and an Ensemble of MNB, LSVC, and RF classifiers, on the labeled dataset. Our main findings suggest that machine learning may be used to classify emails based on their emotional content. However, some models outperform others. During the testing phase, we also discovered that the LogR and LSVC models performed the best, with an accuracy of 72%, while the MNB classifier performed the poorest. Furthermore, classification performance differed depending on whether the dataset was balanced or imbalanced. We conclude that machine learning models that employ emotions for email classification are a promising avenue that should be explored further.