Product Focused Software Process Improvement 

Abstract: DevOps is an approach in which traditional software engineering roles are merged and communication is enhanced to improve the production release frequency and maintain software quality. There seem to be benefits in adopting DevOps but practical industry experiences have seldom been reported. We conducted a qualitative multiple-case study and interviewed the representatives of three software development organizations in Finland. The responses indicate that with DevOps, practitioners can increase the frequency of releases and improve test automation practices. DevOps was seen to encourage collaboration between departments which boosts communication and employee welfare. Continuous releases enable a more experimental approach and rapid feedback collection. The challenges include communication structures that hinder cross-department collaboration and having to address the cultural shift. Dissimilar development and production environments were mentioned as some of the technical barriers. DevOps might not also be suitable for all industries. Ambiguity in the definition of DevOps makes adoption difficult since organizations might not know which practices they should implement for DevOps.

Abstract: Requirements prioritization is recognized as an important activity in product development. In this paper, we describe the current state of requirements prioritization practices in two case companies and present the practical challenges involved. Our study showed that requirements prioritization is an ambiguous concept and current practices in the companies are informal. Requirements prioritization requires complex context-specific decision-making and must be performed iteratively in many phases during development work. Practitioners are seeking more systematic ways to prioritize requirements but they find it difficult to pay attention to all the relevant factors that have an effect on priorities and explicitly to draw different stakeholder views together. In addition, practitioners need more information about real customer preferences.

Abstract: This paper relates how different thoughts and experiences with ISO/IEC 15504 standard and the Information Technology Infrastructure Library (ITIL) lead to a R&D project definition for a combined use of both standards, in a SMEs adapted way. The idea is born from empirical findings emanating from several IT process improvement projects taking place in the Centre de Recherche Public Henri Tudor (Luxembourg). After underlining several facts such as disconnection between IT service management and IT development, IT quality standards not adapted to SMEs, and the more and more frequent implementation of ITIL and ISO/IEC 15504 within companies, the paper describes the links that can be established between both standards and the resulting R&D project aiming at building an integrated assessment and improvement approach combining their use, and dedicated to SMEs.

Abstract: In some studies, Support Vector Machines (SVMs) have been turned out to be promising for predicting fault-prone software components. Nevertheless, the performance of the method depends on the setting of some parameters. To address this issue, we propose the use of a Genetic Algorithm (GA) to search for a suitable configuration of SVMs parameters that allows us to obtain optimal prediction performance. The approach has been assessed carrying out an empirical analysis based on jEdit data from the PROMISE repository. We analyzed both the inter- and the intra-release performance of the proposed method. As benchmarks we exploited SVMs with Grid-search and several other machine learning techniques. The results show that the proposed approach let us to obtain an improvement of the performance with an increasing of the Recall measure without worsening the Precision one. This behavior was especially remarkable for the inter-release use with respect to the other prediction techniques.