6 Papers
45 Citations
Wei Yan is an academic researcher from Nanyang Technological University. The author has contributed to research in topics: New product development & Voice of the customer. The author has an hindex of 6, co-authored 6 publications.
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Papers
Evaluation of multicultural factors from elicited customer requirements for new product development
TL;DR: In this article, a prototype system that combines the strengths of the laddering technique and the radial basis function (RBF) neural network for customer requirements acquisition and multicultural factors evaluation is presented.
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An integrated approach to the elicitation of customer requirements for engineering design using picture sorts and fuzzy evaluation
TL;DR: An integrated approach is described, which is based on repeated single-criterion sorts and fuzzy evaluation, for the elicitation of customer requirements, and is validated using a case study on the design of a wooden golf-club head.
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A Radial Basis Function Neural Network Multicultural Factors Evaluation Engine For Product Concept Development
TL;DR: This work aims at realizing a prototype system that combines the strengths of the laddering technique and the radial basis function neural network for customer requirements acquisition and multicultural factor evaluation in customer requirements.
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An investigation on a prototype customer-oriented information system for product concept development
TL;DR: A customer-oriented information system (COIS) was investigated and employed to establish a closer link between product re-innovation and customer involvement in the context of product concept development to improve design efficiency through managing multilevel product information, and reducing time and cost.
A strategy for acquiring customer requirement patterns using laddering technique and ART2 neural network
TL;DR: A customer-oriented approach to customer requirements elicitation and evaluation is proposed and investigated in this study, which concerns both breadth and depth perspectives of customer requirements acquisition as well as customer and marketing analysis.